Senior Technical Support Engineer
Current
Oct 2024 - Present
AeroLeads people directory · profile
Thamiris Krčić Email & Phone Number
Senior Technical Support Engineer
at
Talkdesk
LinkedIn matched
✓ Verified Jul 2026
2 data sources
Profile completeness 71%
Current company
Role
Senior Technical Support Engineer
Location
Viseu, Portugal
Company size
Who is Thamiris Krčić? Overview
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Quick answer
Thamiris Krčić is listed as Senior Technical Support Engineer at Talkdesk, a with 1135 employees, based in Viseu, Portugal. AeroLeads shows a matched LinkedIn profile for Thamiris Krčić.
Thamiris Krčić previously worked as Premium Support Engineer at Talkdesk and Technical Support Representative at Talkdesk.
Company email context
Email format at Talkdesk
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Talkdesk
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Profile bio
About Thamiris Krčić
Thamiris Krčić is a Senior Technical Support Engineer at Talkdesk.
Current workplace
Thamiris Krčić's current company
Company context helps verify the profile and gives searchers a useful next step.
Talkdesk
5 roles
Thamiris Krčić work experience
A career timeline built from the work history available for this profile.
Premium Support Engineer
Sep 2024 - Oct 2024
Technical Support Representative
Oct 2023 - Sep 2024
Customer Support Specialist
-Effectively communicating with the customers via different channels(phone, email)-Troubleshooting and resolving customer inquiries in a timely manner -Enhancing customer experience using combination of soft and technical skills-Organizing tickets from different channels in one queue an tracking resolutions to comply with company SLA-Remote assistance and meetings with customers and 'on spot' technical advisors when installations of company equipment are needed -Collaborating and escalating to product and engineering teams when needed
Mar 2021 - Feb 2022
Sales Representative
-Representing the company's products and services, using consumer research as well as deep and comprehensive knowledge of how our solutions meet the needs of customers.-Maintain working relationships with existing clients to ensure that they receive exceptional service and to identify potential new sales opportunities.-Develop and implement territory action plan and adjust sales techniques according to interactions and results in the field. -Resolving customer complaints and provide solutions. -Contributing to the team effort by accomplishing related results as needed.
Jun 2016 - May 2019
Team & coworkers
Colleagues at Talkdesk
Other employees you can reach at talkdesk.com. View company contacts for 1135 employees →
CM
Cory Mcgee
Colleague at TalkdeskSan Francisco, California, United States
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BS
Bruna Scherdien
Colleague at TalkdeskCascais, Lisbon, Portugal
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MC
Matilde Carvalho
Colleague at TalkdeskLisboa, Lisbon, Portugal
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CR
Cole Roessler
Colleague at TalkdeskAkron, Ohio, United States
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NM
Niall M.
Colleague at TalkdeskLondon, England, United Kingdom
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ST
Sunil Tara
Colleague at TalkdeskPleasanton, California, United States
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LC
Luis Carlos Martinez
Colleague at TalkdeskSão Paulo, Brazil
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TR
Tom Reilly
Colleague at TalkdeskAustralia
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TA
Telmo Antunes
Colleague at TalkdeskSintra, Lisbon, Portugal
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KB
Kathern Brooks
Colleague at TalkdeskDurham, North Carolina, United States
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Cory Mcgee
Colleague at TalkdeskSan Francisco, California, United States
View →
BS
Bruna Scherdien
Colleague at TalkdeskCascais, Lisbon, Portugal
View →
MC
Matilde Carvalho
Colleague at TalkdeskLisboa, Lisbon, Portugal
View →
CR
Cole Roessler
Colleague at TalkdeskAkron, Ohio, United States
View →
NM
Niall M.
Colleague at TalkdeskLondon, England, United Kingdom
View →
ST
Sunil Tara
Colleague at TalkdeskPleasanton, California, United States
View →
LC
Luis Carlos Martinez
Colleague at TalkdeskSão Paulo, Brazil
View →
TR
Tom Reilly
Colleague at TalkdeskAustralia
View →
TA
Telmo Antunes
Colleague at TalkdeskSintra, Lisbon, Portugal
View →
KB
Kathern Brooks
Colleague at TalkdeskDurham, North Carolina, United States
View →
FAQ
Frequently asked questions about Thamiris Krčić
Quick answers generated from the profile data available on this page.
What company does Thamiris Krčić work for?
Thamiris Krčić works for Talkdesk.
What is Thamiris Krčić's role at Talkdesk?
Thamiris Krčić is listed as Senior Technical Support Engineer at Talkdesk.
Where is Thamiris Krčić based?
Thamiris Krčić is based in Viseu, Portugal while working with Talkdesk.
What companies has Thamiris Krčić worked for?
Thamiris Krčić has worked for Talkdesk, Ncr Corporation, and Macrobaby.
Who are Thamiris Krčić's colleagues at Talkdesk?
Thamiris Krčić's colleagues at Talkdesk include Cory Mcgee, Bruna Scherdien, Matilde Carvalho, Cole Roessler, and Niall M..
How can I contact Thamiris Krčić?
You can use AeroLeads to view verified contact signals for Thamiris Krčić at Talkdesk, including work email, phone, and LinkedIn data when available.
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