- Oversaw ShopeeMall's performance and designed initiatives to push for incremental growth to offense against competitors - Forecasted ShopeeMall commercial growth and established monthly KPI to clusters to ensure full-year growth aspiration - Designed spending framework catered to growth and investments, conducted budget efficiency analyses, and drove initiatives to enhance resource effectiveness

- Oversaw ShopeeMall’s fundamental defenses vs. competitors in all commercial and operation aspects - Drove initiative to increase overall operation efficiency - Built business models to manage Key Account Manager headcount - Designed solutions to grow Brand Owners and Authorised Distributors

- Led project exporting Nestlé Vietnam’s products to countries in Europe, Americas, Asia continents and importing new products to Vietnam to enlarge domestic portfolio through end-to-end coordination with cross-functional teams- Deployed new coffee production line to supply for Asia countries and led this export category after implementation- Succeeded in delivering 270+ international trading projects of Nestlé Vietnam- Represented Vietnam market to deal with producer & receiver countries on project aspects, ensuring compliance & project deliverables were met- Pioneered and implemented Lean Office initiative to build the complete export and import process - Trained and provided one-on-one coaching to new members

- Developed Retail Sales Monitoring in collaboration with Sales Department resulting in high visibility tracking of dealer performance and monthly sale volume- Planned and executed company Town Hall for 500+ employees

- Managed fresh vegetable ordering ensure weekly supply for 5 supermarkets and other customers in the UK- Negotiated with supplier for damaged vegetable, flexibly allocate stocks for customer under constant changing situation- Negotiate with suppliers to reduce defect rate for grocery supply

- Optimized website traffics via multiple tools: SEO, backlink, supporting sites- Increase marketing campaign coverage through competitions & events gain attraction from potential young generation

- Provided consulting advice to clients on Decoration Packages, flexibly adapt to changing requirements, proposed sales promotion to increase revenue during mid-year periods- Manage Facebook Fanpage to keep clients aware of good service, used as a tool to get customer feedback - Recruited and trained part-time staffs- Enhanced practical knowledge in Customer Service, focus on customer centricity to provide customized services for each client

- Organized academic competition, volunteer campaign, outdoor activities,... for university to equip students with adequate skills & knowledge for later working- Managed activity & strategy to enhance life for members and organize the internal programs to connect members.- Recruited & trained 15 new members, ensuring organization spirit is transferred and enhanced in new generation - Sharpened budget planning, interpersonal skills and problem-solving skills.

- Led “Laos – Cambodia New Year Festival” to help Laos - Cambodia students in university to celebrate their traditional new year in Vietnam, exchange cultural understanding with Vietnam students- Represented to working with School Union in budget planning, inviting speaker and Consulate General of Laos and Consulate General of Cambodia.- Practiced leadership skills through managing team of 20 members working efficiently under high pressure- Overcame cultural differences to cooperate with foreign students efficiently and ensure backup ofr all scenarios for smooth operations