Thao Pham Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, Nh, Nl

- Oversaw ShopeeMall's performance and designed initiatives to push for incremental growth to offense against competitors - Forecasted ShopeeMall commercial growth and established monthly KPI to clusters to ensure full-year growth aspiration - Designed spending framework catered to growth and investments, conducted budget efficiency analyses, and drove initiatives to enhance resource effectiveness

- Oversaw ShopeeMall’s fundamental defenses vs. competitors in all commercial and operation aspects - Drove initiative to increase overall operation efficiency - Built business models to manage Key Account Manager headcount - Designed solutions to grow Brand Owners and Authorised Distributors

Ho Chi Minh City, Vietnam

- Led project exporting Nestlé Vietnam’s products to countries in Europe, Americas, Asia continents and importing new products to Vietnam to enlarge domestic portfolio through end-to-end coordination with cross-functional teams- Deployed new coffee production line to supply for Asia countries and led this export category after implementation- Succeeded in delivering 270+ international trading projects of Nestlé Vietnam- Represented Vietnam market to deal with producer & receiver countries on project aspects, ensuring compliance & project deliverables were met- Pioneered and implemented Lean Office initiative to build the complete export and import process - Trained and provided one-on-one coaching to new members

Vietnam

- Developed Retail Sales Monitoring in collaboration with Sales Department resulting in high visibility tracking of dealer performance and monthly sale volume- Planned and executed company Town Hall for 500+ employees

- Managed fresh vegetable ordering ensure weekly supply for 5 supermarkets and other customers in the UK- Negotiated with supplier for damaged vegetable, flexibly allocate stocks for customer under constant changing situation- Negotiate with suppliers to reduce defect rate for grocery supply

Ho Chi Minh City

- Optimized website traffics via multiple tools: SEO, backlink, supporting sites- Increase marketing campaign coverage through competitions & events gain attraction from potential young generation

Ho Chi Minh City

- Provided consulting advice to clients on Decoration Packages, flexibly adapt to changing requirements, proposed sales promotion to increase revenue during mid-year periods- Manage Facebook Fanpage to keep clients aware of good service, used as a tool to get customer feedback - Recruited and trained part-time staffs- Enhanced practical knowledge in Customer Service, focus on customer centricity to provide customized services for each client

Ho Chi Minh City

- Organized academic competition, volunteer campaign, outdoor activities,... for university to equip students with adequate skills & knowledge for later working- Managed activity & strategy to enhance life for members and organize the internal programs to connect members.- Recruited & trained 15 new members, ensuring organization spirit is transferred and enhanced in new generation - Sharpened budget planning, interpersonal skills and problem-solving skills.

Ho Chi Minh City

- Led “Laos – Cambodia New Year Festival” to help Laos - Cambodia students in university to celebrate their traditional new year in Vietnam, exchange cultural understanding with Vietnam students- Represented to working with School Union in budget planning, inviting speaker and Consulate General of Laos and Consulate General of Cambodia.- Practiced leadership skills through managing team of 20 members working efficiently under high pressure- Overcame cultural differences to cooperate with foreign students efficiently and ensure backup ofr all scenarios for smooth operations

Master Of Business Administration - Mba

Scholarship in Sustainability and Responsibility

Consulting

Accomplished all modules of open access program to get real experience of BCG Consultant work

Bachelor'S Degree, International Economic Relations, International Business, Gpa 3.2/4.0

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