Thao Phan Email & Phone Number

Vietnam

Key responsibilities:- Receive briefs, brainstorm, and create Digital Marketing plans- Execute advertising campaigns: monitor and coordinate with the internal team and partners- Report during and after the campaign as per company requirements and regulations- Review and approve images and conclude the advertising campaign- Recover debts according to accounting requirements and procedures- Monitor KPIs and report sales results to clients- Respond promptly to customer inquiries and complaints, providing reasonable solutions in case of conflicts- Assist in selling products/services to potential customers to achieve business goals- Products/services: Programmatic/ Adnetwork, Spotify, In-app game, Customize Packages, ect- Support company events: prepare logistics, manage guest lists, welcome guests, etc

Key Responsibilities:- Connect and maintain long-term relationships with clients (gym, restaurant, real estate, electronics store, automobile manufacturer)- Prepare the Digital Marketing proposal and quotation- Collaborate with more than 10 vendor partners to support clients' campaigns (event, seeding, KOLs, etc)- Present proposals and negotiate with the clients- Coordinate other departments to handle administrative procedures including contracts, guarantees, payments,and invoices- Monitor the campaign's performance (manage budgets and KPIs, optimize campaigns)- Update report and propose solutions to clients weeklyAchieved: Boost clients' ability to renew contracts by up to 75%

Ho Chi Minh City, Vietnam

Key responsibilities:- Built and managed Fanpage Facebook, Landing page- Created content and designed images- Setup Facebook ad campaigns- Measured the campaign's performance and optimized the user experience- Consultant programs for customers on FanpageAchieved: Gain more than 60 qualified leads (Name, Phone, English Learning Needs) / month

Ho Chi Minh City, Vietnam

Key responsibilities: 1-Fanpage Management:- Manage and update the Facebook fanpage regularly- Post in relevant groups to boost visibility and engagement (Target Audience: Students)- Implement seeding strategies and respond to comments/messages promptly2- Content Creation:- Develop scripts for street food review videos- Coordinate video production and provide feedback for edits- Ensure content aligns with brand voice and quality standards3-Analytics & Optimization:- Track fanpage performance metrics (reach, engagement, growth)- Improve content and seeding strategies based on results

Ho Chi Minh City, Vietnam

- Participated in training sessions and test questionnaires- Conducted one-on-one interviews on topics related to products at home or office- Input and recorded responses to interviews on the tablet- Identified and resolved inconsistencies in interviewees' responses through appropriate questioning orexplanation- Reviewed data and wrote reports to summarize the survey issues- Surveyed industry: beer, milk, spice

Bachelor'S Degree, Marketing/Marketing Management, General

Education record