Alex Franklin Email & Phone Number

Los Angeles Metropolitan Area

• Stepped in as a key contributor on a Nest.js API project, ensuring continuity and timely delivery of new features
• Led code optimization efforts, refactoring legacy components to boost performance and code-cleanliness
• Contributed to a Python-based application focused on financial data processing and user analytics

Remote

• An industry leader in cash-to-crypto access points prioritizing financial inclusion and economic empowerment
• Led a team of 3 in the development of the customer support, reducing resolution time by over 80%
• Replaced costly third-party services with in-house solutions, resulting in cost savings and enhanced data privacy
• Mentored junior team members, promoting professional growth and fostering an inclusive work environment
• Developed a microservice APIs to streamline transaction reconciliation, while maintaining auditability and security

Portland, Oregon, United States

• Financial app democratizing investment by enabling users to effortlessly invest in select ETFs
• Worked with a team to build a React/Node app enabling customer support to resolve transaction errors efficiently
• Improved data integrity by debugging data flow and identifying accurate sources-of-truth from erroneous ones
• Enhanced internal communication by developing a dashboard, improving information sharing between departments

Redwood City, California, United States

• A Shopify-based store promoting ethically sourced, high-quality socks and underwear
• Performed extensive research and analysis to identify resources that best met the product’s needs
• Managed a team of 3 developers, who drove the project from ideation through execution and launch
• Created a custom, responsive web app, emphasizing clean and intuitive user flow to maximize engagement.
• Fostered collaboration at a team-wide level to launch a high-impact Kickstarter campaign that achieved its target

• Developed websites for small businesses, travel blogs, and vlogs
• Created a Chrome extension to analyze Amazon webpages and identify opportunities for improvement

Santa Monica, California, United States

• Taught web development lessons, covering topics from static web pages to API construction/consumption in Node.js
• Encouraged optimal code solutions, while promoting independent learning and problem-solving