Brad Harris Email & Phone Number

Mission Viejo, CA, US

Mission Viejo, CA, US

New York, NY, US

As the Global Director of Customer Support at Bitly, I lead transformative initiatives to enhance customer service operations on a global scale. Leveraging my expertise, I successfully united dispersed full-time and BPO teams into a cohesive and specialized unit, maximizing efficiency. Notable achievements include orchestrating the migration of the.

Irvine, CA, US

As Director of Customer Support at PriceSpider, I lead the frontline Tier 1 Support teams in all aspects of their daily activities. I represented the department for both the tactical and strategic operations to our internal partnering teams for the benefit our client-facing agents. I provided insight to internal teams regarding customer needs, driving.

Foothill Ranch, CA, US

As the head of the Customer Experience department, my primary goal is to ensure that any customer, no matter who or where they are, can count on receiving seamless and empathetic support across all RED locations. RED is able to provide white-glove level follow-the-sun support to our customers by upholding industry leading standards, technical knowledge.

Foothill Ranch, CA, US

As the account owner of the company's instance of Zendesk, I am in a unique position to be able to quickly and efficiently implement changes and updates to our customer-facing ticketing solution and self-help offerings. My expertise in the system has benefited our department by being able to quickly identify opportunities to improve processes, increase.

Foothill Ranch, CA, US

As the manager of the Tier 2 Product Support team, I am responsible for both guiding the day-to-day performance of our Technical Support team as well as driving new processes and tools to help our teams continue to uphold the standard of awesomeness that RED Product Support is known for.

Foothill Ranch, CA, US

Lead the growth and development of the Remote Technical Support (Level 2) team in customer service initiatives as we continue to provide the best customer support in our industry.Administrate our Zendesk ticketing system and customer Help Center by continuously driving new innovations in customer self-service solutions.Work alongside engineering teams to.

Foothill Ranch, CA, US

Lead the growth and development of the Level 2 Support team and Level 2 Product Support initiatives.Administrate our Zendesk system, continually update our customer facing Knowledgebase / FAQ and maintaining the back-end agent facing ticketing system.

Foothill Ranch, CA, US

Lead the growth and development of the Level 2 Technical Support team and Level 2 Product Support initiatives.Administrate our Zendesk system, continually update our customer facing Knowledgebase / FAQ and maintaining the back-end agent facing ticketing system.

Foothill Ranch, CA, US

Product and Workflow Support for end-users worldwide with RED Digital Cinema cameras and Post-Production solutions.While working as a customer-facing support agent, I successfully launched Zendesk as the solution for the company's ticketing system and knowledge base/FAQ. By continuing to administrate our system functionality, the support department can.

Santa Barbara, CA, US

Advised and refreshed Seek Thermal's Zendesk instance and support content offerings, including:- Data Collection: Ensuring that the appropriate data on each customer interaction was being collected- Data Reporting: Setting up reports and training staff on pulling crucial data- Zendesk System Optimization: Made improvements and applied best practices to.

Huntington Beach, California, US

Defined the role of AV Admin as the first of it’s kind in the company. Supported Quiksilver/DC Shoes/Roxy users in all aspects of AV; Sales Meeting Support, Trade Show Installation, In-House Learning Sessions, Conference Room AV design & support, Video TeleConferencing System support, In-Office & On Campus TV/AV installations, Remote Event Support, Remote.

Editor and 1st Assistant Camera Operator for feature film "Bloodsucka Jones"Shot on Panasonic HVX-200

My Production Company. Specializing in all areas of Pre-Production, Production, and Post-Production on Short or Feature length films, Action Sports productions, Broadcast Media, and Computer Hardware / Software.Shot on a mix of Sony BetaCam, Canon GL1/GL2/XL1/XL2

Director of Photography for Feature Film "Homeless Joe" filmed in 2006.Shot on Panasonic HVX-200Director of Photography for Feature Film "Bloody Wedding" filmed in May 2011.Shot on Canon 7D

Citrus District is a One-Stop-Shop for Web / Video / Motion Graphic / Graphic Design / Sound Design / Photography.We are a group of creative professionals that can solve any problem and can elevate your product or idea to the next level.

US

Media Specialist/Production Coordinator.

US

Camera Operator & Editor for daily YouTube reality show “Unstrapp’d”. Managed all media productions for Social Spin, a Web-Video based Social Media Marketing group, consisting of Video Training Materials, Webinars, Product Launches, and Motion Graphic based advertising.Unstrapp'd was a YouTube-based Reality TV Show for Entrepreneurs with weekly videos that.

US

Camera Operator & Editor for daily YouTube reality show “Unstrapp’d”. Managed all media productions for Social Spin, a Web-Video based Social Media Marketing group, consisting of Video Training Materials, Webinars, Product Launches, and Motion Graphic based advertising.Unstrapp'd was a YouTube-based Reality TV Show for Entrepreneurs with weekly videos that.

Paris, France, FR

Onboarding 1000+ employees to a Mac/iPhone/Google platform.

South San Francisco, California, US

Onboarding 1000+ employees to a Mac/iPhone/Google platform.

Cupertino, California, US

- One on One Personal Training on Apple software and hardware.- Apple Certified expertise in Final Cut Pro and Final Cut Studio.- Apple Certified expertise in Apple's iLife and iWork suites.- Apple Certified in Small Device maintenance and repair.- Organized Music Events, Professional/Consumer/Business Workshops, On Site Employee Training, Organized.

Cupertino, California, US

Sales of all Apple Computers and accessories.Responsible for the training of both Apple hardware and software programs to incoming employees.

Director of Photography and Editor for the Short Film "voyeur".Shot on Canon GL1 & XL1

Director of Photography on the Feature Film "Homeless Joe"Shot on Panasonic HVX-200

Director of Photography on Feature Film "Graven Image".Shot on Sony HDR-FX7

1st Assistant Camera for the Short Film "Expendable". Directed by David Malki!Shot on Canon XL2

2nd Assistant Camera for Feature Film "Any Night But Tonight" or "Pink Lemonade". Directed by Randy Van Dyke and David EdmundsonShot on Sony F900Camera Operator & Social Media Specialist for Documentary Feature Series "Geek Legacy"Shot on Canon 7D

Wiped things down, washed dishes, poured a few drinks.

Seattle, Washington, US

Director of Photography, Key Grip/Gaffer for Short Film "Thorazine". Directed by Jason HooperShot on Canon on Canon XL2

Checked ID's and cleaned up.

DVD duplication/archiving.Tape dubbing/archiving.Avid System digitizing / capturing.Final Cut digitizing / capturing / workflow editing.Designed music for Honda Asimo Robot's show at Disneyland.

Worked with Paul Higgins as a Camera Operator, Editor, Production Assistant, Set Designer, Lighting Designer and Producer for In-Studio and Field based Television productions. Aired on ESPN2, EXPN, Cox Communications, CSTV, XBS Sports Television.Shot on a mix of Shot on a mix of Sony BetaCam, Canon GL1/XL1

Elite Interactive Trading Cards: (Winter 2002 – Summer 2003) International Scooter-cross Association: (Spring 2003)

Rancho Cucamonga, CA, US

Classic retail job, assembled skateboards, folded clothes, talked about snowboarding and made tons of friends.