Dave Austin Email and Phone Number
I love being a technologist in the Nonprofit space; and I love to evangelize for and provide solutions to ultimately help make the world a better place. I have tremendous respect for the nonprofit community, and those who work in it. Professionals choose to work in this space because they believe in what they do, and believe in the causes they support. I can't think of anyone who works in nonprofits to get rich. And because they work just as hard, if not harder; are as smart as, if not smarter than their peers in the for-profit space, but work on behalf of a cause; I have great respect for, and really enjoy working with nonprofit folks. I've worked in this space since 2008, and have had the good fortune to work with extremely flexible platforms. Nonprofits often have to go about things in unique and creative ways. So, it's important not to force them into a box. This is also why I love being a Sales Engineer (or Solutions Engineer, or Solutions Architect - the fundamentals are the same). I get to put my creative hat on daily, and help organizations strategize and realize solutions they might not have known existed. I love my job, and I love to help paint the picture of what could be, both for the organizations with whom I work, and their constituents alike.
Classy
View- Website:
- classy.org
- Employees:
- 233
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Senior Solutions EngineerClassy Oct 2023 - PresentRemote
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Senior Solutions EngineerCloud For Good Feb 2018 - May 2023RemoteI had the privilege of working for one of the most dynamic & successful Salesforce Implementation partners in the Nonprofit and Higher Education spaces. I was fortunate to be a part of the tremendous growth of Cloud for Good, and was a proud member of the best Sales organizations in the business. With growth comes diverse learning, and diverse experience. I was able to work with some of the most influential nonprofit organizations in the world, and we helped those organizations change the world.Job duties included in-depth technical business analysis, presentations and technical demonstrations to C-level and technical audiences, technical architecture diagramming, RFP responses and technical solution documentation. I was also the primary technical liaison between the Sales & Services sides of the organization. I was instrumental in tens of millions of dollars in revenue for the organization. I also collaborated deeply and regularly with Salesforce.org teams, staying current with, and able to advise on the latest Salesforce technologies. -
Solution ArchitectKimbia Dec 2015 - Dec 2017Austin, TxI work with one of the most dynamic and flexible fundraising solutions available for nonprofits. It's my job to listen to customers' and prospects' needs, strategically put together a solution plan to meet those needs, and build & deliver compelling demonstrations to help deliver that solution plan. I work with several Account Executives around the US, and work in concert with them to engage with clients. I bring my online fundraising, CRM, and nonprofit business expertise with me to this role, and I hope my contributions help organizations help & change the world, even if just a little bit! At Kimbia (Swahili for "race" or "run"), we focus on Peer-to-peer fundraising, "everyday" fundraising, event registration, and online forms of all kinds. We also provide extremely powerful and flexible integration capabilities, to integrate our data with virtually any CRM or Donor Database platform on the market. We have a strong focus toward Salesforce Integration, but provide open access to all Kimbia data via our API, to provide choice and flexibility to our clients. -
Solution EngineerSalesforce.Org Aug 2013 - Nov 2015Austin, Texas AreaThe primary technical resource for 5 Field/Enterprise Account Executives. Sales Engineers are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Sales Engineer must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.ResponsibilitiesDevelopment and delivery of product demonstrationsRepresenting the product to customers and at field events such as conferences, seminars, etc.Responding to functional and technical elements of RFIs/RFPsConveying customer requirements to Product Management teams -
Senior Solutions ConsultantBlackbaud May 2012 - Aug 2013Austin, TexasCreate solutions to fit nonprofit organizations' specific needsHelp win new and upsell opportunitiesConduct product demos of Convio productsAll pre-sales technical support to Sales, Business Development and Account ManagementProvide technical responses to RFPs and RFIsQualification, scoping, pricing and Statements of Work for: CRM and CMS custom projects, Data Integration projects, National multi-affiliate projects and CSS Interactive Services. -
Solutions EngineerConvio Aug 2009 - May 2012Austin, TexasCreate solutions to fit nonprofit organizations' specific needsHelp win new and upsell opportunitiesConduct product demos of Convio productsAll pre-sales technical support to Sales, Business Development and Account ManagementProvide technical responses to RFPs and RFIsQualification, scoping, pricing and Statements of Work for: CRM and CMS custom projects, Data Integration projects, National multi-affiliate projects and CSS Interactive Services. -
Project ManagerThe Economist Jan 2008 - Jan 2009Managing all software development projects for Gallerywatch.com, CongressNow.com, and BriefingRoom.com. We provide online legislative tracking services, as part of the RollCall group, based in Washington DC. RollCall is part of the the Economist Group, and has been the newspaper of Capitol Hill Since 1955. -
Field Application EngineerSonic Solutions Aug 2006 - Jan 2008I was the sole Field Applications Engineer for the Dell computers account. In this role, I was the primary technical liaison between Dell computers in Austin, TX and the global Roxio Engineering group, located in the US, China, Germany and Canada. I provided direct, on-site support for a very large suite of products, and managed the implementation of solutions for these issues. My job included sales engineering support and technical expertise, including presentations to all levels of Dell management. Dell is the number one OEM account for Sonic Solutions. I was the overall Subject Matter Expert for all Sonic/Roxio products currently shipping on Dell PCs. I managed all technical issues that arise during the course of development, qualification, and for triage scenarios. I communicated regularly with the Sonic Solutions executives, to ensure that all initiatives are in line with overall company strategy.
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Software Qa TesterSonic Solutions Oct 2004 - Jul 2006Responsible for feature testing of various Digital Media creation software products. Have performed team lead duties in this role as well.
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Director, Sales And MarketingArchitectural Veneer Systems Nov 2002 - May 2003Developed and executed on Marketing and Sales strategy for flagship product produced by small start-up firm. Coordinated relationship between sole manufacturer, product inventors, and installers. Managed development and implementation of eCommerce website
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Release CoordinatorHewlett Packard Sep 2001 - Nov 2002Developed and managed the release-to-production planning for an enterprise-wide B2B marketplace over several successful releases. Provided visiblity to status of releases to all stakeholders at all levels of management. Mitigated risk, coordinated ALL changes, and provided contingency planning during entire release to production. -
Product ManagerHewlett Packard 1999 - 2001Working for Supply Chain Information Solutions Organizations at HP, managed web-based, collaborative information-sharing tool. Grew user base of application to several thousand users over a period of just over 2 yrs. Managed all vendor relationships, security strategy, and served on Customer Advisory board of primary vendor. Fostered several new relationships between HP and external vendors. Enabled cross-firewall communications between HP organizations and hundreds of external partners. Trained and enabled a Follow-the-sun support team.
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Electronics RepairerUs Army Nov 1989 - Aug 1994Worked on various aspects and electronic and mechanical subsystems of a complex Air Defense system. Specialized in radar repair, but generalized in other areas. Also worked as a QA/QC inspector in an electronics shop: inspecting, servicing, and certifying work on multiple different systems.
Dave Austin Education Details
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Industrial Technology
Frequently Asked Questions about Dave Austin
What company does Dave Austin work for?
Dave Austin works for Classy
What is Dave Austin's role at the current company?
Dave Austin's current role is Senior Solutions Engineer, Nonprofit. 4x Salesforce Certified.
What schools did Dave Austin attend?
Dave Austin attended California Polytechnic State University-San Luis Obispo, Los Altos High School.
Who are Dave Austin's colleagues?
Dave Austin's colleagues are Jase Piskulick, Kevin Benjamin, Earl Platt, Artson Tungkhaboorana, Mhmd Hkmati, Vitaliya Leonova, William Anderson.
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