Dave Austin Email & Phone Number

Remote

Remote

I had the privilege of working for one of the most dynamic & successful Salesforce Implementation partners in the Nonprofit and Higher Education spaces. I was fortunate to be a part of the tremendous growth of Cloud for Good, and was a proud member of the best Sales organizations in the business. With growth comes diverse learning, and diverse experience. I was able to work with some of the most influential nonprofit organizations in the world, and we helped those organizations change the world.Job duties included in-depth technical business analysis, presentations and technical demonstrations to C-level and technical audiences, technical architecture diagramming, RFP responses and technical solution documentation. I was also the primary technical liaison between the Sales & Services sides of the organization. I was instrumental in tens of millions of dollars in revenue for the organization. I also collaborated deeply and regularly with Salesforce.org teams, staying current with, and able to advise on the latest Salesforce technologies.

Austin, Tx

I work with one of the most dynamic and flexible fundraising solutions available for nonprofits. It's my job to listen to customers' and prospects' needs, strategically put together a solution plan to meet those needs, and build & deliver compelling demonstrations to help deliver that solution plan. I work with several Account Executives around the US, and work in concert with them to engage with clients. I bring my online fundraising, CRM, and nonprofit business expertise with me to this role, and I hope my contributions help organizations help & change the world, even if just a little bit! At Kimbia (Swahili for "race" or "run"), we focus on Peer-to-peer fundraising, "everyday" fundraising, event registration, and online forms of all kinds. We also provide extremely powerful and flexible integration capabilities, to integrate our data with virtually any CRM or Donor Database platform on the market. We have a strong focus toward Salesforce Integration, but provide open access to all Kimbia data via our API, to provide choice and flexibility to our clients.

Austin, Texas Area

The primary technical resource for 5 Field/Enterprise Account Executives. Sales Engineers are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Sales Engineer must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.ResponsibilitiesDevelopment and delivery of product demonstrationsRepresenting the product to customers and at field events such as conferences, seminars, etc.Responding to functional and technical elements of RFIs/RFPsConveying customer requirements to Product Management teams

Austin, Texas

Create solutions to fit nonprofit organizations' specific needsHelp win new and upsell opportunitiesConduct product demos of Convio productsAll pre-sales technical support to Sales, Business Development and Account ManagementProvide technical responses to RFPs and RFIsQualification, scoping, pricing and Statements of Work for: CRM and CMS custom projects, Data Integration projects, National multi-affiliate projects and CSS Interactive Services.

Austin, Texas

Create solutions to fit nonprofit organizations' specific needsHelp win new and upsell opportunitiesConduct product demos of Convio productsAll pre-sales technical support to Sales, Business Development and Account ManagementProvide technical responses to RFPs and RFIsQualification, scoping, pricing and Statements of Work for: CRM and CMS custom projects, Data Integration projects, National multi-affiliate projects and CSS Interactive Services.

Managing all software development projects for Gallerywatch.com, CongressNow.com, and BriefingRoom.com. We provide online legislative tracking services, as part of the RollCall group, based in Washington DC. RollCall is part of the the Economist Group, and has been the newspaper of Capitol Hill Since 1955.

I was the sole Field Applications Engineer for the Dell computers account. In this role, I was the primary technical liaison between Dell computers in Austin, TX and the global Roxio Engineering group, located in the US, China, Germany and Canada. I provided direct, on-site support for a very large suite of products, and managed the implementation of solutions for these issues. My job included sales engineering support and technical expertise, including presentations to all levels of Dell management. Dell is the number one OEM account for Sonic Solutions. I was the overall Subject Matter Expert for all Sonic/Roxio products currently shipping on Dell PCs. I managed all technical issues that arise during the course of development, qualification, and for triage scenarios. I communicated regularly with the Sonic Solutions executives, to ensure that all initiatives are in line with overall company strategy.

Responsible for feature testing of various Digital Media creation software products. Have performed team lead duties in this role as well.

Developed and executed on Marketing and Sales strategy for flagship product produced by small start-up firm. Coordinated relationship between sole manufacturer, product inventors, and installers. Managed development and implementation of eCommerce website

Developed and managed the release-to-production planning for an enterprise-wide B2B marketplace over several successful releases. Provided visiblity to status of releases to all stakeholders at all levels of management. Mitigated risk, coordinated ALL changes, and provided contingency planning during entire release to production.

Working for Supply Chain Information Solutions Organizations at HP, managed web-based, collaborative information-sharing tool. Grew user base of application to several thousand users over a period of just over 2 yrs. Managed all vendor relationships, security strategy, and served on Customer Advisory board of primary vendor. Fostered several new relationships between HP and external vendors. Enabled cross-firewall communications between HP organizations and hundreds of external partners. Trained and enabled a Follow-the-sun support team.

Worked on various aspects and electronic and mechanical subsystems of a complex Air Defense system. Specialized in radar repair, but generalized in other areas. Also worked as a QA/QC inspector in an electronics shop: inspecting, servicing, and certifying work on multiple different systems.

Bs, Industrial Technology

Activities and Societies: Epsilon Pi TauGraduated cum laude

Education record