General Manager
Houston, Texas, United States
Exceeded sales plan for 19 straight months beginning in 09/2017, resulting in a sales growth of nearly $160K (17%)Recruited 45+ people on different positions from interns to management trainees Promoted to higher sales-volume store due to ability to quickly establishing rapport and earn customer loyaltyDirected, mentored, and managed a 15-person team, bringing together the right team members to exceed goalsDeveloped and implemented strategic merchandising plans to achieved… Show more Exceeded sales plan for 19 straight months beginning in 09/2017, resulting in a sales growth of nearly $160K (17%)Recruited 45+ people on different positions from interns to management trainees Promoted to higher sales-volume store due to ability to quickly establishing rapport and earn customer loyaltyDirected, mentored, and managed a 15-person team, bringing together the right team members to exceed goalsDeveloped and implemented strategic merchandising plans to achieved revenue objectives and reduced loss by 6%Improved customer satisfaction ratings by collaborating across departments to create new procedures.Grew sales volume by $1.3 dollars through expert management, coaching and fostering accountability Show less