Doug Hill Email & Phone Number

Palm Beach Gardens, Florida, United States

While working as an eCommerce Development Expert at Nestlé Health Sciences, I led the development of eCommerce software solutions, managing the creation of direct-to-consumer websites across various brands to enhance overall performance. As a professional in eCommerce platforms, particularly Adobe Commerce / Magento 2 Enterprise, I prioritized best practices and maintained high standards throughout our projects. I collaborated closely with cross-functional business teams to ensure that our eCommerce strategies aligned with strategic objectives and future roadmap planning. A few key achievements in this tenure include: ⇨ I trained and led high-performing third-party development teams, ensuring that we retained all eCommerce technology and hosting infrastructure while achieving successful project outcomes.⇨ I streamlined and managed the eCommerce software development lifecycle, enhancing sprint planning, estimation, and release management to boost efficiency and improve delivery timelines.⇨ I significantly improved eCommerce site performance, enhancing reliability and speed to deliver an exceptional user experience.

Denver, Colorado, United States

Throughout my experience as a Senior eCommerce Development Manager at Charlotte’s Web, I oversaw and optimized every facet of development for various eCommerce stores and channels, focusing on front-end, back-end, and infrastructure to guarantee smooth operations. I collaborated with eCommerce marketing and other teams throughout the organization to align our initiatives with business objectives and uphold the strategic roadmap. A few key achievements in this tenure include: ⇨ I established and implemented a comprehensive eCommerce development framework and processes, setting a benchmark for excellence that enhanced site performance, reliability, and speed.⇨ I achieved peak team performance by onboarding a new in-house development team and continuously refining our working processes to drive efficiency and effectiveness.

As a Senior Software Engineering Manager at ZAGG from 2017 to 2019, I led cross-functional engineering teams through every stage of the development lifecycle, from requirements gathering to production release and ongoing maintenance, ensuring thorough project execution. I was responsible for overseeing the complete technology stack and lifecycle for all ZAGG brands, which included project management, architecture, design, development, quality assurance, and release processes. I designed and reported strategic KPIs to senior leadership while leveraging tools such as New Relic, AWS CloudWatch, and Logstash (ELK). I successfully migrated multiple Magento 1 stores to Magento 2, modernizing our eCommerce platform to improve functionality. Additionally, I executed horizontal and vertical scaling systems to enhance cost efficiency and utilized Scrum methodology for project management, which improved product quality. A few key achievements in this tenure include: ⇨ I enhanced and expanded our company’s family of brands by developing eCommerce sites, supporting applications, and integrating resources and processes from multiple acquisitions.⇨ I rebuilt and automated our cloud infrastructure using Chef and other technologies, enabling efficient setup, configuration, and scaling of resources with minimal manual intervention.⇨ I successfully created and maintained automated systems for push-button deployment of tools like Apache/NGINX web servers and monitoring agents, which streamlined our infrastructure management.⇨ I improved release speed and software quality by introducing and managing automated continuous integration and delivery processes.⇨ I developed Docker-based tools that facilitated quick local development environment setups, enhancing our code build and deployment processes to automate unit, integration, and regression testing, boosting reliability and reducing manual effort.

Throughout my experience as a Software Engineering Manager at ZAGG, I led a dynamic team in managing back-end and front-end development, quality assurance, and web design for both online and internal applications. I enhanced project efficiency by optimizing workflows and overseeing the migration of on-premise systems to AWS Cloud. By introducing innovative technologies, I improved application reliability and monitoring. Collaborating with marketing, sales, and operations, I fostered a culture of innovation and teamwork throughout the organization. A few key achievements in this tenure include: ⇨ I drove bottom-line results by implementing new technologies, upgrades, and enhancements in close collaboration with marketing, sales, operations, finance, and other key departments.⇨ I improved project efficiency, streamlined workflows, and increased transparency for stakeholders by utilizing Agile development methodologies.⇨ I successfully introduced and mentored teams on new technologies, enhancing application quality and reliability. Key Projects⇨ I successfully transitioned our legacy eCommerce system to the Magento platform, modernizing our eCommerce operations.⇨ I developed an in-house API service that enabled seamless integration across various applications.⇨ I redesigned applications to be responsive, significantly enhancing mobile usability.⇨ I launched a bulk-purchasing B2B application for franchisees and customers, expanding our business functionality.

Lead and managed development teams (front-end and back-end) and the QA team responsible for the ZAGG.com eCommerce site and all it's supporting applications used for customer service (CRM), payment and order processing and reportingImproved coding standards by introducing new technologies and processes into the development lifecycleMigrated all ZAGG code repositories from SVN to Git and implemented new code versions practicesCreated and Introduced a quality assurance team to improve code quality and site reliability

Developed new and improved existing features to the ZAGG.com eCommerce website, customer service application (custom CRM), the ZAGG reporting platform and order processing systemsIntroduced a new Project Management and Software Development Lifecycle processes to improve quality and efficiency

Designed and implemented new website design for the ZAGG.com websiteDesigned and developed marketing emails sent to ZAGG.com email subscribersDesigned and implemented various creative through the ZAGG.com website

Worked on every aspect of the Oversock.com website from design to implementation. Managed and supported internal marketing applications. Managed website designers to follow Overstock.com style guild and offered technical guidance.