*Developed strategic and promotional plans to drive Special Events reach and exceed annual goals.*Planed to include strategic initiatives, competitive analysis, insights on new areas of opportunity, etc.*Proactively solicited new business opportunities by conducting effective sales calls, out-of-the-office sales calls and presentations to potential clients, handle special event inquiry leads and created event proposals.*Negotiated and completed contracts.*Built and generated new… Show more *Developed strategic and promotional plans to drive Special Events reach and exceed annual goals.*Planed to include strategic initiatives, competitive analysis, insights on new areas of opportunity, etc.*Proactively solicited new business opportunities by conducting effective sales calls, out-of-the-office sales calls and presentations to potential clients, handle special event inquiry leads and created event proposals.*Negotiated and completed contracts.*Built and generated new leads to increase size of potential client database from Tripleseat and market prospecting to include, but not limited to: conventions, corporations, tour operators, meeting planners, associations, concierges, organizations, etc.*Monitored market changes in the sales & special events industry and develop strategies to improve and adjust to those changes.*Evaluated & identified potential business from new clients for local market venues.*Sales generation – maximized revenue while developing long-term relationships with clients.*Sought out and developed relationships with local industries (i.e. corporations, hotels, etc.)*Fully capitalized on the convention business & opportunities that are available in the local market.*Responsible for overall financial aspects involved in promoting and selling special events in all hotel private dining room outlets.*Met and exceeded monthly, quarterly and yearly financial goals.*Created and implemented required reports on the productivity of sales by establishing revenue goals, enhancing client database, increased check averages, managed contribution margin and exceeding goals in all categories.*Strategic planning and forecasting.*Set professional work examples.*Completed all assigned daily, weekly and monthly administrative responsibilities in a timely manner.*Perform additional responsibilities although not detailed as requested by the executive leadership. Show less

Primarily responsible for ensuring that the restaurant is successful at accomplishing its mission of being the premier restaurant in our respective market while also meeting the requirements of its balanced scorecard to include sales, profit, customer satisfaction, and associate satisfaction. General Responsibilities : Leading any and all operation related to the restaurant. Supervised and responsible for all food and beverage staff, both front and back of house.

Managed all business segments of restaurant and bar operations alongside General Manager, consistently achieving over the counter sales targets, month over month by at least 125%.Optimized business processes and oversaw cost control measures to reduce spillage / wastage by 10%Trained, onboarded and reviewed new and current employees to consistently provide exemplary service to our patrons and increase operational excellence.Oversaw back-office roles including cash… Show more Managed all business segments of restaurant and bar operations alongside General Manager, consistently achieving over the counter sales targets, month over month by at least 125%.Optimized business processes and oversaw cost control measures to reduce spillage / wastage by 10%Trained, onboarded and reviewed new and current employees to consistently provide exemplary service to our patrons and increase operational excellence.Oversaw back-office roles including cash management, reconciliation and performed all necessary banking duties when the General Manager was not present.Initiated and managed all new hire onboarding by validating I-9, Food Handlers, and T.A.B.C. paperwork. Maintained OHS regulations and guidelines for the bar and restaurant operations, providing a healthy and safe environment for guests and staff alike and achieving and maintaining an A rating.Executed and oversaw weekly company liquor and food orders via Specs and U.S. Foods to adhere to the quantitative needs of the establishment. Assisted with the management of contractors and supportive staff, including Chef, Event Coordination, floor managers, DJs, bathroom attendants, maintenance and cleaners. Managed IT & audio visual systems and outsourced IT contractors to maintain a 99% uptime.Managed design and maintenance of POS layout and usage procedures, providing peak efficiency for bar operations. Developed internal training manuals and coached front line employees to provide top line service standards as outlined by leadership.Developed and refreshed cocktail and food menus, and performed taste-test events with staff and leadership to keep the menu fresh.Member of the creative and events team, managing build-outs and refreshes of our ‘Secret Room’ every quarter, and bar setup and design. Ensured stock levels were maintained, reviewed and signed off.Oversaw and maintained door/entry policies, ID requirements, check procedures, and problem patron management. Show less

Provided exceptional service for patrons to both the bar and club side of the establishment, achieving multiple rewards for top bartender.Assisted VIP private guest list patrons with VIP level bar service, providing cocktail excellence, and the highest level (Vegas style) table service.Promoted within 3 months of being a barback to bartender, and achieving top grossing sales within 6 months. Provided support for all bar related services, including adhering to clean… Show more Provided exceptional service for patrons to both the bar and club side of the establishment, achieving multiple rewards for top bartender.Assisted VIP private guest list patrons with VIP level bar service, providing cocktail excellence, and the highest level (Vegas style) table service.Promoted within 3 months of being a barback to bartender, and achieving top grossing sales within 6 months. Provided support for all bar related services, including adhering to clean space requirements, barware cleaning, spills/broken glassware & ice well maintenance. Assisted with training of new bartenders on POS operations and drink design. Provided service and equipment to hookah guests within the establishment. Show less

Various part time positions in bar and hospitality roles in LA providing mostly bartender services to private parties and events.

Provided round the clock service including evenings and weekends.Optimized, analyzed, and improved performance of LTE network per client specification.Experienced working onsite in public places including hospitals, government offices, malls.Verified data room locations as well as the strategic positions of antennas for optimum coverage.Developed and maintained professional and accurate support to build confidence and reliability.Provided network… Show more Provided round the clock service including evenings and weekends.Optimized, analyzed, and improved performance of LTE network per client specification.Experienced working onsite in public places including hospitals, government offices, malls.Verified data room locations as well as the strategic positions of antennas for optimum coverage.Developed and maintained professional and accurate support to build confidence and reliability.Provided network monitoring and maintenance of Verizon, T-Mobile, AT&T, and Sprint via Corning Mobile Access. Show less

Stronghanded hospitality services professional dedicated to providing food and beverage operations that ensured every high profile guest had a five star experience.

Designation constructed, operated, and maintained wire networks to link key outposts, control points, and headquartersLocated wire system faults.Repaired and replaced faulty equipment.Installation of telephones and switchboards.Devised logistics planning for effective time management.Maintained accountability for inventory worth over $2,000,000.