Jenny πŸ‡ Olson

Jenny πŸ‡ Olson Email and Phone Number

Information Technology Specialist - Journey @ Highline College
Federal Way, WA, US
Jenny πŸ‡ Olson's Location
Federal Way, Washington, United States, United States
Jenny πŸ‡ Olson's Contact Details

Jenny πŸ‡ Olson work email

Jenny πŸ‡ Olson personal email

About Jenny πŸ‡ Olson

I have 10 years of IT help desk experience with increasing responsibility and a bachelor's degree in Cybersecurity and Forensics. With my combined expertise and passion for technology, I bring a special skill set that allows me to excel in administering and securing complex IT environments. My IT helpdesk experience has honed my ability to tackle a wide range of technical issues efficiently and effectively while providing comprehensive technical support to end-users. My strong problem-solving skills and customer-centric approach enable me to address challenges with confidence and provide top-notch service. I can collaborate effectively with cross-functional teams, providing timely technical support and guidance while ensuring a cohesive and secure IT environment.

Jenny πŸ‡ Olson's Current Company Details
Highline College

Highline College

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Information Technology Specialist - Journey
Federal Way, WA, US
Jenny πŸ‡ Olson Work Experience Details
  • Highline College
    Information Technology Specialist - Journey
    Highline College
    Federal Way, Wa, Us
  • Highline College
    Information Technology Specialist
    Highline College Aug 2019 - Present
    Des Moines, Wa
  • Paccar
    Service Desk Analyst
    Paccar Sep 2017 - Aug 2019
    Renton, Wa
  • The Pregnancy Pause
    Mom
    The Pregnancy Pause Feb 2017 - Sep 2017
    Hands on experience enriching children's lives.Reading and critiquing multiple works of fiction.Tasked with managing multiple calendars.Nutrition expert and personal chef.
  • American Heart Association | American Stroke Association
    Development Coordinator
    American Heart Association | American Stroke Association Sep 2016 - Feb 2017
    I supported American Heart Association events through the coordination of event logistics and data entry. I provided general assistance as needed to support the mission of the American Heart Association. Daily, I assisted in maintaining event management systems regularly including entering in received donations within a 48 hour time period and utilizing the database to create mailings, emails and reports as requested. I also effectively and accurately created and prepared correspondence and documentation in a timely manner.
  • City Of Auburn (Washington)
    Innovation And Technology Support Specialist
    City Of Auburn (Washington) Nov 2015 - May 2016
    Auburn, Wa
    As a support specialist, I would answer user problems online, in person and over the phone. I created and maintained documentation for internal use and for the city's intranet site. Creating user accounts in both Active Directory and Microsoft Exchange was a normal part of my day. In addition to computer and printers, I configured iPads and iPhones based on city standards.
  • Tacoma Public Schools
    Technology Service Tech Ii
    Tacoma Public Schools Oct 2012 - Nov 2015
    Tacoma
    I worked in a help desk support capacity. I would routinely install printers via IP address, locally and from print servers. I imaged computers using SCCM 2012 and pushed out installation packages too. I helped users over the phone, by email and in person. I was in charge of sending out the monthly survey to user's to better improve the helpfulness of the help desk.
  • Oak Harbor Freight Lines
    Help Desk Technician
    Oak Harbor Freight Lines Sep 2011 - Dec 2011
    Auburn, Wa
    During my 3 month contract I performed help desk related tasks such as computer troubleshooting in local and remote locations. I created and edited users in Active Directory and AS400. I reset printers within AS400. I also was charged with configuring hand held scanners for first use.
  • Highline Community College
    Computer Technician
    Highline Community College Jun 2010 - Aug 2011
    Des Moines, Wa
    I responded to help desk requests by email and over the phone. I installed and updated software from servers, disks and the internet. I created multiple batch files to automate installation processes of specific upgrades. I created and deployed images to desktop computers, laptops, tablets and Macs. Typically, I would troubleshoot faculty computer and associated peripheral problems.
  • Lighthouse Diving Center
    Sales Associate
    Lighthouse Diving Center May 2006 - Sep 2010
    Provided assistance with the selection and purchase of scuba gear as well as scuba courses.

Jenny πŸ‡ Olson Skills

Troubleshooting Security Computer Forensics Nmap Dhcp Dns Computer Security Active Directory Vmware Linux Tcp/ip Windows Server Networking Printers Windows 7 Customer Service Microsoft Office Windows Public Speaking Computer Hardware System Administration Windows Xp Network Security Html

Jenny πŸ‡ Olson Education Details

Frequently Asked Questions about Jenny πŸ‡ Olson

What company does Jenny πŸ‡ Olson work for?

Jenny πŸ‡ Olson works for Highline College

What is Jenny πŸ‡ Olson's role at the current company?

Jenny πŸ‡ Olson's current role is Information Technology Specialist - Journey.

What is Jenny πŸ‡ Olson's email address?

Jenny πŸ‡ Olson's email address is j.****@****ail.com

What schools did Jenny πŸ‡ Olson attend?

Jenny πŸ‡ Olson attended Highline College, Highline Community College, Tacoma Community College.

What skills is Jenny πŸ‡ Olson known for?

Jenny πŸ‡ Olson has skills like Troubleshooting, Security, Computer Forensics, Nmap, Dhcp, Dns, Computer Security, Active Directory, Vmware, Linux, Tcp/ip, Windows Server.

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