Assistant Property Manager
The Gulch, Nashville, Tennessee, United States
• Manage day to day operations in accordance with company OKRs• Directly manage Housekeeping, Concierge and Field Operations team in Nashville (team of 5-6 direct reports)• Market liaison to leadership in Hospitality Operations, Corporate Operations, and Revenue & Sales- to ensure compliance with all Guild standards, policies, and procedures.• Is the primary advocate for market level employees and is the consummate culture ambassador of the Guild brand. • P/L Responsibility - Expense management, including the control of room supplies and operating expenses, vendor contract management, and labor expenses.• Oversee market level Guest Experience programs, including the management of guest satisfaction platforms and related reporting.• Establish, maintain, and grow relationships with the property management team.• Contribute to management of market unit inventory and market growth responsibilities, including, investor relations, property tours, marketing efforts, community engagement, and property partner relations.• Establish, maintain, and grow relationships with local vendors to ensure appropriate purchasing power where applicable.• Facilitate One-on-One meetings and Quarterly Reviews with direct reports and ensure that all market level employees receive One-on-One meetings and Quarterly Reviews in accordance with Guild standards.• Assist in recruitment efforts for open market level positions and contribute to final recommendations for new hires.• Craft and own delivery of market level OKRs.• Develop and lead the implementation of Guild standards, operating procedures, and contingency plans.