Education Industry Lead

• Serve as the Higher Education Lead for Consulting Pursuit and Delivery in the Eastern US by working directly with client technology and business executives to design and deliver custom engagements that solve mission critical problems and create opportunities• Service key accounts with contract value in excess of $10M• Provide oversight and subject matter expertise to ensure Gartner’s work impacts clients’ business strategy and/or technology roadmap and creates anticipated value• Exceed targets in sales and revenue annually, focusing on higher education and state and local (SLG) markets• Develop strategies to engage with other Gartner business units to develop and/or grow anchor Consulting accounts across higher education and SLG• Established an MBA recruiting program for Gartner Consulting in New York City, managed and scaled the recruiting program to the Eastern US and Canada

National Healthcare Payer• Assessed functional and technical capabilities of the current core platform compared to leading COTS solutions on the market • Developed detailed cost models to assess the total cost of ownership for modernizing the current core platform against purchasing a COTS solution• Developed a roadmap to maintain the highly customized capabilities of the current platform while modernizing the foundational technologies and infrastructure• Developed requirements and released a request for proposal for a systems integration partner• Facilitated the selection process, including supporting for vendor questions, obtaining pricing responses, structuring the on-site orals, and managing an objective scoring processRegional Healthcare Payer• Assessed the functional and technical architecture of the current core platform to recommend a solution for a private benefits enrollment exchange• Assessed current business processes and workflows to determine where to integrate customer self-service capabilities into a manual environment• Developed and released a request for proposal for a COTS automated Quote-to-Card solution• Facilitated the selection process, including supporting for vendor questions, obtaining pricing responses, structuring the on-site orals, and managing an objective scoring process• Conducted ongoing assessments of the implementation, highlighting key program risks and developing recommendations for corrective actionsHealthcare Payer Joint Venture• Developed an in-depth cost analysis for a joint venture core claims system provider• Conducted extensive interviews of executives and analyzed financial documentation from all relevant institutions to gain insight into IT/Operations costs• Benchmarked internal costs to competitors in the healthcare payer and software vendor landscape• Developed an actionable roadmap of recommendations for reducing expenses to align Per Member Per Month costs to the industry standard

State and Local Government PMQA