Lori Mason, Maed Email & Phone Number

Continued leadership role in shaping the company's learning and development strategy, including collaboration with executive leadership and key business leaders, conducting needs assessments, designing and delivering learning offerings for various audiences (employees, teams, front-line managers, and senior leaders). Play a key role in the company's culture and future of work efforts and helping to redesign the L&D strategy as the company increases in size from 900+ to over 2,000 employees through a three-way organizational merger and company rebranding from 2021 - 2023.

Des Plaines, Il

Key partner in shaping the company's learning and development strategies, focusing on employee and leadership development, performance management, career planning, e-learning, compliance training, succession planning, talent reviews, and needs assessments.

Greater Chicago Area

Responsible for overall employee and leadership development at Plexus Corporation's Buffalo Grove location. Initiated a comprehensive new leader development program for front-line leaders, which is now becoming a best-practice throughout the company's AMER, EMEA, and APAC regions. Coordinated and presented classroom and online learning, consulted on talent management and succession planning conversations, and provided assessments and one-on-one coaching to develop high-potential employees, front-line managers, and site executives.

Chicago, Il

Visited 80% of the stores in the Midwest Region during my first year, meeting with key store leadership to assess region-wide training needs. Led the learning and development team in a revised training vision that included new branding for the team, a totally revamped onboarding program, store-level team trainers and train-the-trainer program, and an enhanced cultural training program that included training on product knowledge, quality standards, holiday training, and a customer service refresh. Over 500 leaders completed a new, two-day associate team leader training program, and a 16-week career development program was implemented for external hires. A comprehensive learning and development plan was outlined so that all team members have an identified road map for career growth.

Conducted a comprehensive educational needs assessment in my first year, resulting in a five-year educational strategic plan; Increased sponsorship revenues by 27% and net revenue over expenses by 130%. Oversaw the planning and coordination of eight, week-long Institute programs to meet the core competencies of collegiate foodservice professionals, as well as several annual workshops, symposia and other events to meet the needs of several sub-groups of membership. Developed and moderated live and recorded webinars on a variety of timely topics. Oversaw the management of the existing online education courses and developed new courses per the strategic plan. Provided staff support to association committees. Supervised one staff member. Managed department budget and resources.

Outlined a strategic plan for the company's first corporate-wide leadership and employee development program. Partnered with business units and conducted training surveys and focus groups to identify critical gap analysis. Designed a comprehensive leadership development program that included a self-study manual for new supervisors, quarterly training modules, and follow-up materials to aid in transfer of training. Introduced a critical Personal Accountability course for 8,000 employees corporate-wide, resulting in a positive change in corporate culture and additional employee level training being offered. Started with a staff of one; hired, trained, and eventually supervised eight employees. Oversaw the addition of a new training facility at corporate headquarters.

Jackson, Mi

• Provided performance consulting to over 20 non-nursing departments, offering expertise and a high level of internal customer service to meet their training and organizational development needs.• Taught courses and led work groups through Continuous Quality Improvement (CQI) initiatives.• Evaluated current educational efforts to measure classroom effectiveness and transfer of training to the job. Made significant improvements to the content and cost effectiveness of key programs, including improving system-wide new employee orientation program to increase retention of critical information.• Designed and presented participant-centered instructional programs on a wide variety of personal effectiveness and leadership development topics (see list). Trained more successful programs than any other trainer in the department; received high remarks from participants and key stakeholders.• Developed written training manuals and annual competency assessment tools. • Coordinated extensive hospital safety training and materials.• Marketed programs internally to employees (3,000 employees system-wide) and within the community to create a new department revenue source.• Served on system-wide Service Excellence, CQI, E-Learning, Corporate Compliance, Safety, Disaster, and Workplace Violence committees, and in other leadership roles within the department and organization.

Maed, Adult Learning/Online Learning

Online Degree with a focus in adult/online learning. Graduated with 3.98 GPA. Completed program in 2 yrs while working/traveling full-time.

Bs, Management & Marketing

Activities and Societies: Alpha Kappa Psi, American Marketing Association, Northern Yearbook Editor (The Peninsulan); Majors hallB.S..

College Prep

Activities and Societies: The Iliad (Yearbook), Pliad (Newspaper), Waverly Softball,