Theodore Bui Email & Phone Number

Ho Chi Minh City, Ho Chi Minh City, Vn

Ho Chi Minh City, Ho Chi Minh City, Vn

Asia

As a Quality Assurance Manager, I am responsible for the following tasks:• Define product specifications & norms• Factory audits: process inspections, follow up non-conformities• Process inspection, pre-shipment inspections,• Management of customer quality complaints & product returns, identify drive root cause analysis corrective and preventive action plans• On-site technical; guidance to suppliers and monitoring• Establishment of a structured approach for consistency and adherence to quality procedures and requirements• Client guidance through product development• Coordinate with labs and supplier• Quality audit and control inspections at vendors based on client’s requirements and expectations• Supporting NPD and vendor’s continuous quality improvement• Documentation & tracking• Claim management with clients and vendorsAt Eastwise we understand your challenges and aim to satisfy our clients through a high level of work ethic and service quality. We are constantly learning and adapting to meet your needs and requirements. We truly value relationships with our clients, suppliers and employees.Together, our team provides various expertise thanks to:• Quality engineers who can help you work on product enhancement • Merchandisers/purchasers looking for an adequate factory to manufacture your order• Supply chain officers to ensure production on time and on budget• Quality controllers who check orders to ensure quality.

Vietnam

- Responsible for all production and quality activities in SEA under K&B category - Giving directions for all quality, technical aspects, and drive continuous improvement and quality process efficiency- Maintaining effectiveness and efficiency of Lowe’s quality assurance processes, procedures, COPQ reduction- Analysis the tactical and action plans / maintaining a strong focus on sales returns reduction, waste elimination, and customer satisfaction- Cooperates/ supports/ providing solutions to Sourcing team in new order risk analysis/ assessment/ prevent issues

Ho Chi Minh City, Ho Chi Minh City, Vietnam

- Managed a team of 15 members working across Hardgoods and Textile categories - Maintained/involved all quality, technical aspects, and drive continuous improvement and QC process efficiency/ enhancing Client’s satisfaction on quality, technical, good practices, productivity & process improvement, and price- Communicate with client’s representatives, factory’s management, and staff to achieve the required quality standards- Escalate, lead analysis, and provide consultancy to factory/staff in case of difficulty raises regard to fail inspection/ test or complaint occur- Manage the various administration records of orders/ production status processes and keep Client up to date in a timely manner- Visit/benchmark Tier 2/3/4 facilities when needed or for critical projects

Ho Chi Minh City, Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

Getting familiar with many international retailers from EU/US/APAC in Consumer Industry

Ho Chi Minh City

I started working for Ashley after graduated. 1 year in Ashley was my 1st brick in Consumer industry inspiring me in everyday supporting factory to produce good quality products and non stop improving production and quality process.

Master Of Engineering - Meng, Wood Science And Wood Products/Pulp And Paper Technology, Distinction

Being awarded a Master of Wood Products Processing Technology in thesis “Research to determine the parameter of drying by high-temperature.

Bachelor Of Engineering - Be, Wood Science And Wood Products/Pulp And Paper Technology