Therese Friemel Email & Phone Number

Denton, Tx, Us

Dallas, Texas, United States

-Leads product discovery by user testing and research. Actively works with UAT to bug fix and define optimization requirements-Facilitates storytelling through working collaboratively with engineers in AGILE workflow by gathering information on communication gaps and filling those with effective solutions through user stories -Encore Expert- facilitates cross-functional collaboration by moderating , testing, and providing training to internal departments on proprietary software. Defining best practices and streamline training information between software developers, training team, Account Executives, and stakeholders-Works closely with stakeholders to sunset java based software and transitions users to html5 proprietary software. Increased customer migration to proprietary software by 1500 accounts from Fall 2022-Spring 2023-Create, plan and deliver road map for proprietary software updates and feature releases, including writing release notes after completion of sprints

Dallas, Tx

-Creates plan and road map for 300-500 schools to have a successful production season through prioritizing deadlines and understanding of production schedule, requirements and use of in house design software-Meets customers where they are through software support through phone, e-mail, and virtual Tech Talk sessions by gathering information on communication gaps and filling those with solutions for customers to confidently execute use of design software as efficiently as possible-Coordinate virtual cover art session for customers to collaborate with cover artist by gathering information from customer and communicating needs to artist-Encore Expert- facilitates cross-functional collaboration by moderating , testing, and providing training to internal departments on in house design software. Defining best practices and streamline training information between software developers, training team, Account Executives, and customers

Lewisville, Tx And Arlington, Tx

Making people feel great through the power of shoes. I assist fellow shoe lovers in finding shoes that fits their style and allows them to express themselves. I work on the sales floor and at the registers to make their experience a great one.

Mansfield, Tx

Denton, Tx

Worked with fellow editors to put a publication together that was printed four days a week. I oversaw the layout of each page before going to press. Managed a small group of interns and taught them basic InDesign knowledge. Designed graphics that went into the paper. Met nightly deadlines for getting the paper to press.