Finance Manager Job Responsibilities:Adhered to all state and federal laws and regulations as they applied to F&I Maintained an efficient workflow of all finance office processes Adhered to F&I interview/menu selling process Contracted deals Maintained proper lender mix including captives and preferred lenders Adhered to approved product and product pricing guidelines Maximized all insurance product profits and penetration Logged all deliveries accurately and in a timely manner Maintained charge-back's at an acceptable level Assisted sales teams in following up with non-delivered sold units Verified lien payoff balances and automotive insurance policies Verified all customer signatures Copied all non-prime documents to maintain in the Deal Jacket Verified customer vehicle deposit receipts in house at delivery Assisted the sales team with profit structure

Sales Manager Job Responsibilities: Developed a creative and successful strategy for every sale Ensured that every customer is completely satisfied with the entire purchase experience Ensured that all deals, paperwork, and data are completed according to the dealership standards Maximized profitability on each and every deal Performed other duties as assigned by the General Sales Manager and/or General Manager

Finance Director Job Responsibilities: Oversaw dealership’s customer loan origination and approval process while maintaining strong relationships with prime and subprime lenders Accurately prepared all federal, state, and dealer paperwork and submitted to the accounting department in a timely mannerLead and mentored Finance Managers within the department, and fostered relationships throughout the dealershipEstablished and maintained monthly forecasted income, penetration levels, and customer satisfaction index (CSI) scoresGenerated monthly, quarterly, and year end reports Presented service contracts, GAP, and other beneficial ancillary products

Finance Manager Job Responsibilities: Adhered to all state and federal laws and regulations as they applied to F&I Maintained an efficient workflow of all finance office processes Adhered to F&I interview/menu selling process Contracted deals Maintained proper lender mix including captives and preferred lenders Adhered to approved product and product pricing guidelines Maximized all insurance product profits and penetration Logged all deliveries accurately and in a timely manner Maintained charge-back's at an acceptable level Assisted sales teams in following up with non-delivered sold units Verified lien payoff balances and automotive insurance policies Verified all customer signatures Copied all non-prime documents to maintain in the Deal Jacket Verified customer vehicle deposit receipts in house at delivery Assisted the sales team with profit structure

Finance Manager Job Responsibilities: Adhered to all state and federal laws and regulations as they applied to F&I Maintained an efficient workflow of all finance office processes Adhered to F&I interview/menu selling process Contracted deals Maintained proper lender mix including captives and preferred lenders Adhered to approved product and product pricing guidelines Maximized all insurance product profits and penetration Logged all deliveries accurately and in a timely manner Maintained charge-back's at an acceptable level Assisted sales teams in following up with non-delivered sold units Verified lien payoff balances and automotive insurance policies Verified all customer signatures Copied all non-prime documents to maintain in the Deal Jacket Verified customer vehicle deposit receipts in house at delivery Assisted the sales team with profit structure

Used Car Director Job Responsibilities: Forecasted goals and objectives for the department and strived to meet those goals each month Appraised trade ins Purchased used Car inventory Established sales and profit objectives each month Established personal income goals that were consistent with dealership standards of productivity, and devised a strategy to meet those goals Stayed abreast of incoming inventory, features, accessories, etc., and how they benefited customers Attended managers’ meetings and training as requested Reviewed and analyzed actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively Knew and understood the federal, state and local laws which govern retail auto sales Interacted with all other departments to realize customer satisfaction goals Recruited, hired, managed, and monitored the performance of all vehicle sales employees Supervised the efforts of salespeople to enhance the image and customer satisfaction ratings of the dealership Monitored and analyzed salespeople’s performances Assisted salespeople closing deals Communicated with salespeople to ensure that dealership policies and procedures are understood and followed

Sales Manager/Closer Job Responsibilities: Hired, trained, motivated, counseled, and monitored the performance of all sales employeesDirected and scheduled the activities of all sales department employees, ensuring proper staffing at all timesAssisted individual salespeople in setting aggressive yet realistic monthly goals and objectives and provided them with the support to meet these goalsMaintained an accurate daily log that reflects all sales activities in the dealership  Closed sales by overcoming objections and negotiating pricePerformed other administrative duties as assigned by management

Sales Consultant Job Responsibilities: Understood automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobilesDeveloped buyers by maintaining rapport with previous customers; suggesting trade-ins; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotionsQualified buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapportDemonstrated automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and servicesClosed sales by overcoming objections; asking for the sale; negotiating price; completing sales or purchase contracts; explaining provisions; deliver automobilesUpdated job knowledge by participating in educational opportunities and trainings; reading professional publications