Sean Baxter Email and Phone Number
Sean Baxter work email
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Sean Baxter personal email
Dynamic and motivated cybersecurity professional with a solid background in cybersecurity coupled with strong technical support skills. Almost 7 years of Incident Handling experience at an L-1/L-2 level. Proven leadership skills from leading multi-million dollar Cybersecurity tool projects. Academic qualifications include a Bachelor’s degree in Cybersecurity in addition to an Associate degree in Information System Security. Master troubleshooter, proficient in determining appropriate incident response measures when handling security incidents. Dedicated professional with excellent interpersonal skills and a strong work ethic who functions at a high level working independently or as part of a collaborative team effort.
Allstate
View- Website:
- allstate.com
- Employees:
- 501
- Company phone:
- +1 417-501-4357
- Company email:
- communitycare@allstate.com
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Cyber Security Incident Handler Level 2Allstate Jul 2021 - PresentNorthbrook, Il, Us
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Cyber Security Incident Handler Level 1Allstate Apr 2018 - Jul 2021Northbrook, Il, UsConduct cyber investigations and multi-step incident response process approach to identify and triage cyber threats.Identify, analyze, and eradicate phishing emails. Identify and understand problems or issues through analysis of multiple data sources to draw effective conclusions and choose the most effective course of action.Malware analysis and other attack analysis to extract indicators of compromise.Develop and mature best practices, policies, and procedures.Provide subject matter expertise on security incident handling.
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Nerc Cip It Compliance AnalystDuke Energy Corporation Jul 2016 - Apr 2018Charlotte, North Carolina, UsProvide enterprise NERC CIP Cybersecurity Program subject matter expertise and guidance to business area compliance teams. Work collaboratively with others to support NERC CIP Cybersecurity Program initiatives. Development and maintenance of enterprise standards, procedures, processes, and tools.Facilitate and support the performance of self-certifications, audit preparation activities, self-reports and mitigation plans. Become Duke Energy’s visionary when leading Cybersecurity tool projects and deliver products on or before time. -
Global Service Desk AnalystThe Babcock & Wilcox Company Feb 2015 - Jul 2016Akron, Ohio, UsThe Global Service Desk Analyst will be responsible for the effective delivery of first and second level IT support to internal corporate employees and contractors via web, email, and telephone. -
Technical AnalystCarolinas Healthcare System Aug 2013 - Jan 2015Charlotte, Nc, UsAnswer and resolve inbound technical calls at a large corporate Help Desk, efficiently and professionally, in a fast paced call center environment.Troubleshoot corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as needed. Follow all escalation procedures according to service level agreement. Use remote control tool to assist end users when needed Provide an accurate record of each call in incident management tracking tool. -
Technical AnalystAssociate Staffing Dec 2012 - Aug 2013Charlotte, North Carolina, UsContractor for Carolinas Healthcare System. Answer and resolve inbound technical calls at a large corporate Help Desk, efficiently and professionally, in a fast paced call center environment.Troubleshoot corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as needed. Follow all escalation procedures according to service level agreement. Use remote control tool to assist end users when needed Provide an accurate record of each call in incident management tracking tool. -
Network Operation Center TechnicianGlobal Linking Solutions Jan 2012 - Dec 2012Charlotte, North Carolina, UsPerform Customer Advocate duties while maintaining a positive and professional manner at all times, during high stress situations. Take calls and provides status from and to customers on a regular basis.- Work in conjunction with internal and external resources to the company technicians/engineers to troubleshoot and resolve customer's issues.- Has direct interaction and escalates troubles internally and externally on behalf of the customer.- Maintains workload through a queue, detailing each ticket with notes of steps taken, test results and resolution data.- Works tickets on a routine basis and may request some support of others.- Contribute to realizing departmental company goals and objectives. -
Unload AssociateLowe'S Home Improvement Jun 2009 - Feb 2012Mooresville, Nc, UsWorked in the receiving department. Unloaded freight, sorted onto pallets, dispersed the pallets throughout the store. Also responsible for assisting customers. -
Car Care AssociateAuto King Carwash May 2008 - Apr 2009Cleaned the inside/outside of the cars. Helped customers pick the best custom wash for their vehicle. I had many repeat customers.
Sean Baxter Skills
Sean Baxter Education Details
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University Of Maryland Global CampusCybersecurity -
Gaston CollegeComputer And Information Systems Security/Information Assurance
Frequently Asked Questions about Sean Baxter
What company does Sean Baxter work for?
Sean Baxter works for Allstate
What is Sean Baxter's role at the current company?
Sean Baxter's current role is Cyber Security Incident Handler Level 2 at Allstate.
What is Sean Baxter's email address?
Sean Baxter's email address is sb****@****ate.com
What schools did Sean Baxter attend?
Sean Baxter attended University Of Maryland Global Campus, Gaston College.
What are some of Sean Baxter's interests?
Sean Baxter has interest in Computers, Internet, Environment, Photography, Cybersecurity, Health.
What skills is Sean Baxter known for?
Sean Baxter has skills like Troubleshooting, Help Desk Support, Networking, Computer Hardware, Computer Security, Customer Service, Active Directory, Routers, Software Installation, Microsoft Office, Technical Support, Windows 7.
Who are Sean Baxter's colleagues?
Sean Baxter's colleagues are Dave Miles - Inspection Email, Aaron Kolkovich, Loukas Jonson, Mst, Greg Nicholas, Andrew Goodenough, Dustin Jansen, Jonathan Vanden Belt.
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