Site Communication Champion•Utilize Ortec for Dispatch and Delivery Confirmations•Maintain Drive For DHL Application for Drivers •Utilize Samsara for Hours of Service records, and safety records.•Coordinate broker loads for drivers and create invoices for broker team•Maintain payroll for drivers•Cooperate with drivers through one on ones and Gemba observations•Promote continuous improvement •Communication champion

Listening to any concerns or issues students may have and communicating these to leadership or administrationPreparing for and participating in students’ first week on campus, including creating activities to engage students, checking them into the dorms and conducting an orientation for the residence hallsHelping students stay informed about campus activities and clubs to encourage student engagement on campusAddressing any concerns students may have with other residents and acting as a moderator to solve any problemsStaying up to date with college and dorm guidelines to ensure students are following them at all timesHolding regular meetings with the students they oversee and planning fun, engaging activities to help students connect

Member of the Eta Iota Chapter at Western Carolina University.

Managed collectible accounts of over 30 members of the fraternity, coordinated payments towards headquarters, worked with members financial situations to help navigate payments, coordinated fundraising events, reduced account collectible by $30,000. Managed payments on leased property. Key Tasks:1. Creating budgets.2.Regularly working with members on payment plans.3. Communicating with headquarters on monthly statements.4.Manage assets held by the fraternity.5. Arrange fundraising events.6.Set up billing cycles.7. Implemented sound accounting and internal practices for the fraternity.

Capstone Project with presentation to leadership team in Westerville, OH that focuses on improving various aspects of our business for our customers.Learn hands-on expectations and tasks of managers including truck audits, KPI meetings, and other managerial tasks.Work on-site to rework and update route books that will be trialed nation wide.Create hiring and new-customer material to show DHL history and success.

•Spent each week of internship learning each aspect of the store management system, including retail, shrink, shipping and receiving, and managerial meetings.•Created action plan for Back To School week at store.•Participated in Walmart Coach Academy

Oversee fuel station, complete sales, account for register contents, maintain store organization and cleanliness.

Fulfilled online orders, packaged orders, customer service over the phone.