Thio Thiahulan Email & Phone Number

United Kingdom

London

Cambridge, United Kingdom - Amsterdam, Netherlands

E-commerce systems and web technologies technical account lead for key B2B customers, liaising across all levels of internal and external stakeholders+ Technical account and project management+ Working directly with Agile software development team to create and deliver custom development projects+ Shaping, gathering and documenting business requirements and translating them into software requirement specifications+ Lead design, delivery and adoption of change requirements for SaaS and on-site solutions+ Conveying fact-based and metrics driven business cases to implement short and long term strategic objectives

Cambridgeshire

+ Requirements capture, solution definition and detailed design; V-model, Agile and Waterfall environments+ Consultative sales ensuring robust business cases and scalable solutions + Assimilation of complex problem statements, gap analysis, translation of customer demands and linking product capabilities + Bid evaluation, competitor due-diligence, bid preparation and review+ Operational data analysis, identification of problem statements and definition of remedial plans+ Interfacing at C-level + Supporting and coaching project delivery teams and maximising benefit to the business + Developing customer network evolution and demand road maps+ Enhancing company brand and image via public engagement and exhibitionsKey clients include: + EuroTunnel + SSE Telcom + EU Liaison + Zayo + Fred Olsen Renewables+ EDF/UKPN + Network Rail + Thales Transport and Security + Alcatel Lucent+ Anglian Water Services + Transport for London + Bet365 + Adapt + Iomart+ Fibrespeed + SITA + Irish Rail + GEANT + MoD + Blue light Services + ShellVendors include+ Huawei + Nokia + Ericsson + Alcatel Lucent + Keymile + DNWP + Cassidian+ Packetlight + Siae + Ekinops + Schneider Electric + Ciena +Tait

Cambridgeshire

As above

Cambridge, United Kingdom

Created and executed test plans and test cases for feature validation and bug fix verification of major system releases for TETRA Professional Mobile Radio infrastructure.Planning and Testing+ Conducted system validation testing, regression testing and smoke testing using automated test and manual test+ Planned, documented and executed test plans and test cases to validate functionality as specified in Requirements, Implementation and ETSI specifications; key features were GGSN interface, IP Spoofing, Short Data Service and Emergency voice call+ Contributed to software development phases via peer reviews and user experience feedback+ Ensured testability of the product and validated software maturity; attended daily scrums, owned reporting and tracking of faults through to retestProblem Solving+ Worked independently to problem solve and support software development teams via root cause analysis and system diagnosis+ Guided software design groups in tracking down and reproducing faults+ Configured and co-administered the Nokia proprietary real-time Configuration Data Distribution server based on Sun Solaris (Unix) and Solid SQL to suit system verification targets and software functions

Beng

Advanced Level

Btech National Diploma