Benjamin Clark Email & Phone Number

Jacksonville Beach, Florida, United States

• Work with clients whose portfolios total over $800 billion in assets in 30+ countries spread across 5+ continents. • Manage wide range of commercial furniture procurement and installation projects including retail, hospitality, development, office, multifamily, and corporate leasing with a focus in shopping malls, outlet stores, and community/lifestyle centers. • Serve as main point of contact tasked with organizing and overseeing entire order process related to quotes, proper furnishing methods, vendor relations, delivery and installation schedules, and project close outs; as well as any related warranty claims. • Provide professional advice for applicable seating selections, appropriate textile materials, and custom fabrication techniques.

Atlantic Beach, Florida

• Responsible for design preparation, securing staff and resources, and project timeline development.• Ensure effective communication with clients regarding deliverables and project progress.• Plan and manage onsite installation and ensure timely project completion. • Streamline operational efficiency by managing timely invoicing, team travel needs, and material procurement.• Maintain detailed reports of installation project, including stone and material sourcing, hydraulic and filtering, customer payments and punch lists. • Oversight of inter-company teams, and on/off-site management of ACS employees.

Jacksonville, Florida Area

• Superior customer service resulting in branch receipt of the corporate “Exceptional Achievement Award”, a first for the Jacksonville territory.• Successfully closed sales by qualifying buyers, understanding customer needs and overcoming objections.• Utilized active listening skills to earn the trust of each customer, embracing the challenges that come with responding to unique needs, desires and circumstances.

Waycross, Georgia

• Awarded #2 Assistant Manager in group within first 4 months in office for reducing bad debt by 65%.• Designed marketing/growth plan resulting in 90% fleet growth within first 3 months in office.• Profitably led branch from initial bottom group performance metrics to consistently within top 10.

Jacksonville, Florida, United States

• Exceed new hire sales expectations, qualifying 5 out of the first 6 months.• Contributed to raising branch’s average monthly customer service scores by at least 20%.• Passed management qualification test ahead of company average, earning promotion to Assistant Manager.

Jacksonville, Florida, United States

• B2B prospecting, cold calling and networking within retail, manufacturing and service markets.• Awarded “Fastest to Close a Sale” for Jacksonville Branch within first week of employment. • Utilized a consultative approach for new and existing clients; ensuring customer needs were met & sales goals achieved.