Thodoris Efstathiou Email & Phone Number

Greece

Attiki, Greece

Attiki, Greece

• Managing 5 Franchise stores (2 owned) and 35 independent associates. • Responsible for ensuring that both the managers and the personnel of the stores maintain highcorporate standards and adhere to procedures. Additionally, monitoring the company'smerchandising guidelines and promotional activities, always in collaboration with internaldepartments. • Monitoring the KPIs of each store based on the targets and PnL of each location. • Organizing, developing, and overseeing the portfolio in the region.• Responsible for the recruitment, evaluation, and training process of personnel, with the goal ofcreating a strong sales team.• Monitoring competition and market trends in order to provide feedback to both my portfolio and thecompany. • Assessing consumer needs, trends, and competitive products/services, with the ultimate goal ofdelivering an ideal customer experience and achieving the goals of quality service for each location

Greece

• Building trusted relationships with network inspectors• Assessing management and development of existing clientele• Communicating with potential clientele for the purpose of recruiting and expanding the network• Monitoring and support through regular visits• Educating network through the training process• Collaborating with the involved departments to immediate resolution of daily issues• Responsible for monthly monitoring and analysis of the competition

Athens

• Analyzing performance and image of the stores• Monitoring corporate identity and performance indicators• Monitoring competition and its practices• Market research and suggestions for new POS• Mapping of external environment• Proposals to increase turnover/gross profit and analysis of PnL data• Creating relationships of trust with the existing portfolio of clients

Athens,Greece

• Supervisor of 18 franchise stores, dealers & sub dealers in Southern Greece• Monitoring sales indices of Nova products & amp services and energy services (Nova energy)• Evaluation and control of PnL indicators and reporting• Monitoring the implementation of strategic plan• Personnel management & evaluation (recruitment, training and skills development)• Store promotion activities• Evaluation of competition’s strategies• On the job training for all network salesmen

• Head of supervision of 15 franchise stores in Southern Greece• Implementation of company’s commercial and advertising plans in order to achieve corporate goals.• Development of fixed telephony sales and broadband services, through Retail outlets• Coordination and guidance of franchisees and store salesmen to achieve monthly goals• Target setting per store and per product / service• Ensure a single corporate image per store * Stores’ renovations

Athens,Greece

• Sales growth in Corporate Soho / SME segment clients• Maintaining the existing corporate clientele• Implementation of contract renewal programs and revenue growth• Monitoring and evaluation of competition strategies• Competition monitoring

Athens,Greece

• Organization and management of a privately owned store• Personnel management, training – directions• Corporate sales development - Key Account customer service• Warehouse and stock organization

Athens,Greece

• Support and development of existing clients• Negotiating and closing deals with potential clients through the sales steps• Daily problem solving• Daily information about products and services• Competition monitoring

Sales Management Diploma, Sales & Marketing

Integrity Selling N.G., Selling Skills And Sales Operations

Train The Trainer, Training

Selling Nova Way, Training

Sales Coaching, Sales

Integrity Selling N.G., Selling Skills And Sales Operations

Supervisory Skills, Συστηματική Πώληση (Sandler) - Δημιουργία Σχέσεων Εμπιστοσύνης, Selling Skills And Sales Operations

People Management

Sales Techniques & Coaching, Sales