As the Director and Head of Online Service & Content Management in the Digital Service department at YouSee, I am responsible for delivering excellent customer experiences by managing, optimizing, and developing new digital services and content. My duties include overseeing the operation and development of YouSee's open help pages and help guides, internal search engine, as well as creating video material for internal and external use. In addition, I work closely with other departments to ensure the smooth integration of digital customer journeys, search engine optimization (SEO), and AI in our way of working and across our digital touchpoints with customers.My team, Online Service and Content Management, comprises 8 skilled and motivated employees with diverse backgrounds, competencies, and interests. Responsibilities · Fields of work: - Management and leadership- Project management - Strategy- Stakeholder management- Digital service- Digital content- User interface- Customer experience- Customer journey analytics- SEO- Generative AI- Audio production- Video production

In my role as the Senior Management Consultant for YouSee's Vice President of Digital Service and Transformation, I led a significant strategic project to digitalize the company's analog channels. I provided valuable advice on digital strategies and transformations and delivered detailed analysis and reporting at various levels within the organization. Responsibilities · Fields of work: - Management consulting - Program manager- Project management- Strategy - Digitalization - Data analytics

During my time as the Chief Operating Officer (COO) at Sunstill ApS, I was responsible for overseeing the company's day-to-day operations and development. This involved managing various aspects of the business such as strategizing, marketing, sales, accounting, warehousing, and distribution of goods. I worked closely with the management team and owner to ensure that the company was running smoothly and efficiently.Responsibilities · Fields of work: - Management- Leadership- Strategy- Business development- Product development- Market development- Sales (online and offline)- Marketing - Accounting- Distribution

As a Management Consultant to YouSee's Vice President of Channel Management & CX, my main responsibility was to drive major strategic projects relating to channel management and the digitalization of the company's analog channels. Additionally, I performed analysis and reporting at different levels within the organization, providing valuable insights and guidance on digital strategies and transformation.Responsibilities · Fields of work: - Management consulting - Project management- Strategy - Channel management - Digitalization - Data analytics

Lindberg International is a management consultancy located in Aarhus with a core competence related to the advisory of B2B companies within a wide range of industries such as food, construction and energy.Management consulting | Operations and development advisor• Market research and analysis• Strategy, concept and business development• Business model innovation (BMI)

Management consulting | Operations and development advisor• Market research and analysis• Strategy and business development

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.Financial services | Management Consulting | Project Management Office (PMO)• Data preparation, collection and analysis • Market research• Project management and stream coordination (PMO)