Thomas Cooper Email & Phone Number

Houston, Tx, Us

Houston, Texas Area

As a Certified Market Associate, my job involves doing overt and covert checks of ads and movie trailers in the local movie theaters. As a Business Analysis, I am require to do retail audits and merchandising checks of local retail stores. As a Mystery Shopper, I visit local restaurants, bars and businesses to make sure the employees are delivering the correct services and products according to the policy and procedures required by the Client.

Houston, Texas Area

Directed General Restaurant Operations, monitoring food quality and staffing requirements to ensure a positive dining experience for every guest. Coach,train and motivate crew members to reach the company's goals. I did cash management control and was the team building coach. I assisted with the management team to control food and labor issues. Made special trips to other stores to assure we would be stock with supplies and made marketing suggestions to increase sales.

Conroe, Texas Area

Employ an efficient, high-energy and professional approach to store operations management in order to: Balance service with cost to ensure profitability, promote guest satisfaction for steady repeat business, coach and schedule team members to maximum level of performance, monitor kitchen procedures for consistent sanitation, food preparation and presentation, purchase and control inventory with attention to budget guidelines, ran the pizza, dessert, pasta and salad buffets simultaneously.

Houston, Texas Area

Improved the customer relationship for the night shifts, Increased the Weekly sales by 15%, implemented training courses for new recruits for speedy profitability and coach, train and motivate crew members to reach company's goals.

B.S., Industrial Technology

A.A.S., Machine Shop

Diploma