Lead issues management and crisis communications for the nation’s largest public university—serving some 90,000 learners around the world—ensuring proactive and reactive strategies align with institutional goals. Shape the organization’s official responses to high-impact media and regulatory inquiries, ensuring alignment with business and stakeholder priorities. Guide cross-functional planning for enterprise-level crisis management, working with external vendors to integrate comprehensive solutions. Facilitate ideation and planning workshops for a 15-member communications team, creating proactive reputation management strategies to support a six-year business transformation plan. Advise and review sensitive intradepartmental communications for eight business divisions, driving both day-to-day and high-priority initiatives.

Managed executive-level communications across 175+ locations worldwide, ensuring alignment with institutional priorities and employee engagement goals. Created and edited high-impact memos, presentations, talking points, and confidential correspondence for 25+ VP-level and C-suite leaders, facilitating efficient planning and timely execution of capital and growth projects across the organization. Staffed the on-site war room for a critical technology incident, managing real-time monitoring and escalations across three continents. Coordinated internal communications and sequencing for sensitive organizational changes, ensuring confidentiality and compliance with federal and state requirements. Wrote and delivered executive succession messaging for two CEO-equivalent leadership transitions in six months. Developed messaging frameworks for global employee town halls, aligning executive narratives with financial and operational priorities. Built crisis management protocols from scratch, coordinating with 12 state universities for cross-institutional support and standardization.

Co-managed owned media development for a $500MM, 13-agency U.S. government public relations campaign for the 2020 Census. Crafted talking points for federal employees and partners, ensuring consistent communication about census participation across 50 states and U.S. territories. Planned and developed research-based digital content for U.S. government channels, reaching over 10 million Americans through strategic partnerships and media placements. Authored 30+ daily media monitoring summaries on potential reputational issues, providing actionable insights to client leadership for crisis management and media relations.

Developed executive messaging for the rebranding of a 72-year-old institution, aligning multi-channel internal communications with organizational change requirements. Crafted leadership communications for high-risk business challenges, including financial issues and long-term technology projects.

Covered high-profile stories in the state’s two busiest courthouses, breaking national and regional news that included a hung jury in a U.S. senator's bribery trial and a guilty plea in New Jersey's first state-level terrorism prosecution. Cultivated relationships with key sources, including prosecutors, defense attorneys, litigants, and courthouse authorities, to gather exclusive insights and story details. Led remote teams of up to eight journalists during weekend shifts, assigning and editing reporting to ensure timely and accurate coverage of breaking news across the state and region.

Managed a team of 10 journalists covering local news, including on-the-ground campaign events during the 2016 U.S. presidential election. Oversaw editorial strategy for major front-page and homepage stories, focusing on syndication opportunities and broader regional impact.

Led a team of three reporters covering high-profile arrests, trials, and investigations, quickly adapting to changing news cycles and breaking developments.

Covered breaking news and investigations, including significant criminal cases and public safety issues. Won an Oregon Newspaper Publishers Association Award for investigative reporting on fringe movements in the Pacific Northwest.

Reported on law enforcement and environmental issues, producing multimedia news packages that won first-place awards from the Oregon Newspaper Publishers Association. Introduced digital tools to improve newsroom efficiency, including integration of the ScribbleLive blogging platform for breaking news.

Curated news content for digital channels and print products, assisting copy desk with page design. Promoted to a full-time beat reporting position after less than six months.