A certified, federal IT networking and unified communications professional and US Air Force Veteran with extensive DoD, project management, and technical experience. Able to use strong critical-thinking and problem-solving skills to support effective communications consistent with operations in diverse team environments.I quickly adapt to the introduction of new technology and equipment quickly learning to operate it to its full platform capabilities. My extensive experience in maintaining and troubleshooting Cisco, Avaya, and Aruba platforms along with my interpersonal skills make me a good candidate for training/assisting new or lower level technicians.