Thomas Dabovich Email & Phone Number

Chicago, Illinois, United States

• Lead a team of 45 responsible for bond processing, customer service, training programs, project management, software design and underwriting
• Collaborate with underwriting and technology teams to build industry-leading digital capabilities on our core platform, The Hub
• Introduce automation to ensure fast, consistent service and reduce manual work, especially in high-volume areas
• Expand information available to underwriters from work in process schedules, financial statements, credit scores and external sources
• Manage vendor relationships for key software and technology platforms
• Standardize processes across Contract, Commercial, and Specialty underwriting segments for consistency and efficiency.

Schaumburg, IL

• Responsible for a multi-year program to replace Surety's technology platforms in the US and Canada. New tools enabled thoughtful and collaborative underwriting decisions, great agency experiences and improved.
• Led a team of 65 technology professionals located across North America, Europe and India
• Developed and implemented new systems for underwriting, processing, workflow and transaction automation
• Ensured new tools aligned with strategic priorities and delivered quick, substantive impact
• Engaged underwriters, UAs, agents and customers to design digital tools based on their needs
• Used agile delivery, with cross-functional teams who quickly build and introduce new tools

Chicago, IL

• Led a team of twelve (10 underwriters, 2 territory leaders) covering an 8-state region in the Midwest
• Portfolio included 470 contractor relationships and $36 million in annual premium
• Drove adoption of credit modeling and portfolio management tools, yielding a sustainably low loss ratio
• Operated with broad underwriting authority of $200 million
• Promoted a sales culture that targeted new accounts based on a balance of risk and return

Chicago, IL

• Led seven underwriters and a 12-state territory in the Midwest with 480 customer relationships
• Responsible for a $28 million portfolio with a wide range of customer sizes and bonded obligations
• Built a strong underwriting team by providing individual responsibility and support for their success
• Drove risk selection with a careful eye toward credit quality and industry considerations
• Delivered a consistent single-digit loss ratio through soft market conditions

Schaumburg, IL

Schaumburg, Illinois, United States

Mba, Managerial Finance

Bs, Finance & Marketing