Thomas Dickson

Thomas Dickson Email and Phone Number

Implementations @ Nayya
Thomas Dickson's Location
New York, New York, United States, United States
Thomas Dickson's Contact Details

Thomas Dickson personal email

n/a

Thomas Dickson phone numbers

About Thomas Dickson

A skilled project manager experienced in client-facing SaaS implementations of various technology applications ranging across industries and customer types from small/medium business to Fortune 500 Companies. My strengths are project management, client interfacing, coordination across multiple teams and applications, overseeing product and technical implementations and focusing on customer engagement and satisfaction. I have a history of delivering against deadlines and targets across an array of products and services.

Thomas Dickson's Current Company Details
Nayya

Nayya

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Implementations
Website:
nayya.com
Employees:
3
Thomas Dickson Work Experience Details
  • Nayya
    Senior Implementation Analyst
    Nayya Mar 2024 - Present
    View
  • Jones Software
    Implementation Manager
    Jones Software Sep 2022 - Jul 2023
    Led implementations for up to 30 clients at a time, working closely with the product team to facilitate integrations between Jones clients and other softwares. Coordinated across all teams at Jones, including Support, Sales, Customer Success, and Product, delivering the client's desired vision while recommending efficient and productive use-case models. Jones provides a compliance-tracking solution to commercial real estate clients to solve the issue of tracking and verifying certificates of… Show more Led implementations for up to 30 clients at a time, working closely with the product team to facilitate integrations between Jones clients and other softwares. Coordinated across all teams at Jones, including Support, Sales, Customer Success, and Product, delivering the client's desired vision while recommending efficient and productive use-case models. Jones provides a compliance-tracking solution to commercial real estate clients to solve the issue of tracking and verifying certificates of insurance for tenants and vendors. Show less
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  • Dailypay, Inc.
    Implementation Manager
    Dailypay, Inc. Jan 2022 - Aug 2022
    Led B2B implementations with a focus on integrations between the DailyPay app and various payroll providers and time management systems. DailyPay provides solutions solving payroll scheduling issues through On-Demand Pay for employees.
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  • Watermark
    Senior Implementation Consultant
    Watermark May 2021 - Dec 2021
    Took on a leadership role on the implementation team, training new hires and serving as a subject-matter expert for the Watermark products I implemented.
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  • Watermark
    Implementation Consultant
    Watermark May 2017 - May 2021
    Led implementations for Watermark clients, guiding administrative users in technical training and best practices for Watermark software functionalities throughout the entire implementation process. Managed clients’ implementation timelines and needs assessments to ensure that they achieved their goals and completed the implementation process on schedule and effectively. Watermark provides SaaS solutions to higher education institutions ranging from accreditation tracking and compliance to… Show more Led implementations for Watermark clients, guiding administrative users in technical training and best practices for Watermark software functionalities throughout the entire implementation process. Managed clients’ implementation timelines and needs assessments to ensure that they achieved their goals and completed the implementation process on schedule and effectively. Watermark provides SaaS solutions to higher education institutions ranging from accreditation tracking and compliance to website hosting for online course catalogs. Show less
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  • Watermark
    Client Support Specialist
    Watermark Nov 2014 - May 2017
    New York City
    Assisted and guided university clients with using Watermark's education assessment products, as well as troubleshooting when problems were reported. Worked closely with the implementation and client success teams to make sure that clients were following the correct procedures for their individual use-cases. Pioneered a small team tasked with designing and implementing better ways of monitoring and improving client health.
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Thomas Dickson Skills

Public Speaking Leadership Training Microsoft Excel Higher Education Troubleshooting Problem Solving

Thomas Dickson Education Details

Frequently Asked Questions about Thomas Dickson

What company does Thomas Dickson work for?

Thomas Dickson works for Nayya

What is Thomas Dickson's role at the current company?

Thomas Dickson's current role is Implementations.

What is Thomas Dickson's email address?

Thomas Dickson's email address is td****@****hts.com

What is Thomas Dickson's direct phone number?

Thomas Dickson's direct phone number is +120258*****

What schools did Thomas Dickson attend?

Thomas Dickson attended Syracuse University.

What skills is Thomas Dickson known for?

Thomas Dickson has skills like Public Speaking, Leadership, Training, Microsoft Excel, Higher Education, Troubleshooting, Problem Solving.

Who are Thomas Dickson's colleagues?

Thomas Dickson's colleagues are Samuel Spence, Integrations Nayya, Hrithik Patel, Gretchen Bioty, Lucas Behnke, Ryan Mcmahon, Momin Khan.

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