- Responsible for Sales in Illinois, Montana, North Dakota, and South Dakota- 111% to goal in FY23- 122% to goal in FY22 - 107.5% to goal FY21- Between FY21 and FY23, I grew my territory by 191.50%- Highest lead conversion rate on the team, at 6.25% in FY22- Highest opportunity conversion rate on the team: 39% in FY22; 43% FY23- 103% to goal for Insurance plans in FY22

• Responsible for sales in the Plains Territory (Montana, Wyoming, North Dakota, South Dakota, Minnesota, Wisconsin, Illinois)• 122% to sales goal in FY22• Runner up for top seller of the year FY22.• Consistently meeting and exceeding KPIs and sales goals each quarter.• Since taking over sales for Plains in April 2021, I have grown my region 61.40% during an ongoing pandemic, war, and airline crisis. Between FY22 and FY23, I grew my territory again by 80.50%.• Liason between Group Sales Team and the Customer Loyalty and Engagement Team

Full-time member of on-call team supporting travelers experiencing emergencies on tour. Liaise with global staff to resolve traveler issues (COVID-19, health emergencies missed/delayed flights, etc.) Worked around the clock in emergency response during a pandemic, during the airline shutdown of June/July/August 2022Spent July of 2022 and June of 2023 at our Zürich Headquarters supporting our COVID taskforce, operations, and emergency response teams.

Manage all domestic recruiting efforts and candidate selection for front-line hourly positions and other positions as assigned. Post requisitions, screen candidates, conduct and oversee interviews, extend job offers and declines. Ensure adequate job offers are issued to meet hiring needsMaintain thorough knowledge of the locations, job responsibilities related to each of the requisitions, and lifestyle and benefits of park life at YellowstoneOversee data related to employment application requests, applications, and personnel file dataMaintain extensive contact with incoming employees; offer accurate directions and information regarding the Park, the Company and job specifics

- Facilitated expeditionary learning for high school students on the topics of pollution, global warming, environmental injustices, socioeconomic inequalities and injustices, culture, and being a global citizen- Oversaw cross country travel of student groups to and from the airport as well as various destinations on the trip- Acted as a liaison between No Barriers, Polaris Expeditionary Learning School, and Hawaii Outdoors Institute- WFR certified, CPR/First Aid and Medication Administration Trained

Coordinate food and beverage for events ranging from 30 – 400 guests• Manage all aspects of bar service for private parties and large venue events to include bar equipment, inventory and retail sales• Responsible for monitoring alcohol intake and safeguarding guests are not overserved• Provide excellent customer service and ensure guests are served in a timely manner with first-class food and beverage standards

Lead campers and retreat groups in rock climbing, zip lining, traversing the high-ropes course, mountain boarding, and hiking. Responsible for helping to cook three meals a day, supervising children ages 10-14, checking chemical concentrations in the water, driving a 15-passenger van with a trailer, wrangling and relocating rattlesnakes, give medical attention to campers, as well as entertain campers and lead group activities while facilitating experiential learning.

Assisted with promoting youth expeditions and transformative learning trips• Researched and proposed recommendations for the expeditions to include airfare, hotel, currency exchange rates, and tours/excursions.• Created travel guides for expeditions to Alaska, Cambodia, Ghana, Japan, Panama, Puerto Rico, and Vietnam• Created promotional marketing videos for expedition adventures and managed on social channels• Planned and managed trip inventory and first-aid supplies

• Managed social media accounts and created marketing collateral promoting webinars, symposiums, and other sponsored events• Attended all events and recruited support for future seminars

Maintained constant surveillance of patrons in the facility to ensure safety of patrons in the event of emergency; Provided emergency care and treatment as necessary to patrons.