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@sabio.co.uk
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Thomas Gregory is listed as Service Manager at Sabio at Sabio, a company with 405 employees, based in Warrington, England, United Kingdom. AeroLeads shows a work email signal at sabio.co.uk and a matched LinkedIn profile for Thomas Gregory.
Thomas Gregory previously worked as Service Manager at Sabio and Service Specialist at Vodafone. Thomas Gregory studied at Prescot School Merseyside.
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AeroLeads found 1 current-domain work email signal for Thomas Gregory. Compare company email patterns before reaching out.
A highly-motivated and results orientated ITIL Customer Service Delivery Professional with a proven track record of providing exemplary levels of service, 19 years’ experience of Service Management in a Business Telecommunications environment. Extensive knowledge of Client relationship, transitioning, pre-sales and bid management, transforming, leading teams and managing complex managed services for Centrica, United Utilities and EDF. Specialities: -Client Relationship of FTSE 100 companies, Business Relationships aligned with revenue generation and retention, raising Customer Satisfaction, extensive pre-sales knowledge of customer contractual bids , developing and managing key relationshipsKey skills:• Building client relationships at all levels• FTSE 100 Client Relationship skills• Protection of revenue and company's reputation• Service design, transition and operations• Business change and transformation• Collaborative working across supply chain• People and organisational leadership• Knowledge of IT outsourcing• Large complex bids • Identification of new opportunities
Listed skills include Excellent Communication Skills, Cross Functional Team Leadership, Interpersonal Skills, Strategic Planning, and 11 others.
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A career timeline built from the work history available for this profile.
London And Glasgow
Sabio is an innovative unified communications and contact centre services company, focused on delivering exceptional customer contact strategies and solutions from contact centre virtualisation and IP telephony, to Workforce Optimisation, multi-channel contact strategies and user-centred speech applications. Sabio can also help with any aspect of your.
Manchester, United Kingdom
As a Service Specialist, it was my responsibility to review customer RFPs to ensure that the Vodafone service elements of our bid response complied with the customers service levels, KPI’s, all regulatory requirements and contractual obligations and was cost effective. A key part of the role was to create, a Service Model that could be supported by the.
Farnworth, Widnes
A highly-motivated and results orientated ITIL Service Delivery Manager/Architect with proven track record of providing exemplary levels of service, 30 years’ experience in FTSE 100 client relationship and revenue generation. Vast knowledge of transitioning, pre-sales and bid management, transforming and managing complex managed services including Contact.
Manchester, United Kingdom
As the Customer Service Manager, I managed the availability and performance of systems infrastructure and application components. Lead internal and supplier activities in the operation and maintenance of IT services, to the required customer standards. I acted as the main point of contact for day-to-day operational service delivery issues for Clients such.
Reading, United Kingdom
Percentage of calls answered rose from 40% to 99% within 6 months of my appointment. This was achieved by matching resources to demand, better use of IT, and a greater use of flexible working, especially part-timers. Dynamically managed the number of calls answered from 8000 per week to 23000 per week, over an 18-month period, whilst maintaining or.
Other employees you can reach at sabio.co.uk. View company contacts for 405 employees →
Jennifer Hughes
Colleague at Sabio
United Kingdom, United Kingdom
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WB
Wiebe Bonsink
Colleague at Sabio
Buitenpost, Friesland, Netherlands, Netherlands
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SG
Selvan Govender
Colleague at Sabio
City Of Johannesburg, Gauteng, South Africa, South Africa
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ST
Simon Tucker
Colleague at Sabio
Bristol, England, United Kingdom, United Kingdom
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JK
Jason Kenyon
Colleague at Sabio
Llandudno, Wales, United Kingdom, United Kingdom
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CM
Catriona Marr
Colleague at Sabio
Glasgow, Scotland, United Kingdom, United Kingdom
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CH
Connor Hawkes
Colleague at Sabio
Cumbernauld, Scotland, United Kingdom, United Kingdom
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JC
Johanna Castro Villa
Colleague at Sabio
Spain, Spain
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DZ
Dziamid Zayankouski
Colleague at Sabio
Tbilisi, Georgia, Georgia
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VK
Victoria King
Colleague at Sabio
Paarl, Western Cape, South Africa, South Africa
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Quick answers generated from the profile data available on this page.
Thomas Gregory works for Sabio.
Thomas Gregory is listed as Service Manager at Sabio at Sabio.
AeroLeads has found 1 work email signal at @sabio.co.uk for Thomas Gregory at Sabio.
Thomas Gregory is based in Warrington, England, United Kingdom while working with Sabio.
Thomas Gregory has worked for Sabio, Vodafone, Cable And Wireless, and Great Western Trains.
Thomas Gregory's colleagues at Sabio include Jennifer Hughes, Wiebe Bonsink, Selvan Govender, Simon Tucker, and Jason Kenyon.
You can use AeroLeads to view verified contact signals for Thomas Gregory at Sabio, including work email, phone, and LinkedIn data when available.
Thomas Gregory studied at Prescot School Merseyside.
Thomas Gregory is listed with skills including Excellent Communication Skills, Cross Functional Team Leadership, Interpersonal Skills, Strategic Planning, Supplier Negotiation, On Boarding Experience Of Simple And Complex Services, Itil Qualified, and Proven Ability To Develop Customer Aligned Processes.
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