Thomas H. Email & Phone Number

United States

• Provide programmatic assistance to our customers throughout the agency by bringing key contributors together to define requirements, assign responsibilities, and lay out an action plan to achieve project goals, such as: o Construct a wellness center to meet the agency’s health and wellness initiatives o Improve the safety of several field sites to withstand lethal bombardment o Meet the agency’s strategic priorities by standing up a new Mission Center in one effort and working with our partners to build an annex to expand mission capabilities in another effort• Receive the Meritorious Unit Citation for supporting our mission partners evacuate from an untenable location• Act as the subject matter expert for procuring panchromatic and multispectral imagery for a variety of materials briefed to top employees of the agency• Establish a standard operating procedure to curate satellite imagery into specialized infographics that detail customer locations to senior leadership

• Coordinated multiple stakeholders to assess security risks and mitigations of the organization’s global operations to create a weekly product that is reported up to the highest levels of the Federal Government• Developed specialized infographics (Placemats) to provide an on-demand synopsis of the customer’s locations to senior leadership• Amended imagery and implemented a style guide to enhance the quality and consistency of the Placemats’ dynamic information• Facilitated project management reviews to bring cross-agency stakeholders together to formulate action plans and establish accountability for requirements to accomplish large agency projects• Served as subject matter expert for integrating satellite imagery into a variety of projects to increase situational awareness and context for senior leadership• Conducted a workflow analysis, identified bugs and workarounds, and worked with developers to update and improve an enterprise reporting tool• Adapted to challenges posed by COVID-19 by streamlining workflow processes and training new team members, while maintaining the accuracy and validity of office products

Sterling, Va

• Created a system demonstration of the Phase 2 Desktop Environment which was presented to congress and other Federal Government stakeholders• Conducted storyboarding sessions and cognitive-walkthroughs with stakeholders while developing the computer-based training modules• Applied interaction design principles and A/B testing to enhance the user experience of the training modules• Ensured accessibility standards, such as Closed Captioning, were applied across all training modules• Collaborated extensively with subject matter experts to ensure users are provided accurate information • Wrote the Desktop Environment Training Development Guide for standardizing training modules• Led build out of the Marketing and Engagement Studio

Sterling, Va

• Built enterprise-level training for using a multifunctional Desktop as a Service (DaaS) environment meant for both inter- and intra-agency collaboration and operations• Advised the DaaSBoard Development and Self-Service Portal teams to implement interaction design best practices to improve the end-user experience of their tools• Supported standing up classified computer terminals as well as the data center by racking and stacking hardware to meet the contract’s Service Level Agreement

Herndon, Va

• Wireframed a website for HP partners to reserve HP’s Sensitive Compartmented Information Facility to help spur business development by providing secure access to the Acquisition Research Center (ARC) Portal for small business partners to view, draft, and respond to NGA RFIs and RFPs• Managed the collection, analysis, and distribution of data to facilitate solutions for HP to ameliorate business growth on an expansive government contract• Conducted competitive analyses to augment capture strategies for high-value government contracts• Researched and distributed technology and applications information for our sales executives and managers to better support HP’s public sector customers

Arlington, Va

• Supported a quality assurance program by maintaining a database of finished analytic products, distributing a random sample of finished analytic products for evaluation, and identifying exemplary products for analysts to use as examples to improve their writing.• Evaluated user and survey data of personnel across the USG and the US Military to investigate their use, satisfaction, and churn of a web-based distribution service for analytic products• Conducted content and sentiment analysis across multiple projects• Developed and maintained a wiki page of USG client’s briefers and customers

Aviation Lab, Fairfax, Va

• Supported the development and execution of studies evaluating situation awareness, workload, and the use of NextGen Datalink systems• Managed a group of undergraduates to code flight data• Supported the development of a Distance Education course to research web-based delivery of classroom material to commercial pilots• Created a tutorial for Aerowinx 747-400 flight simulator using Morae Recorder• Used Audacity® recording software to narrate the Aerowinx flight simulator tutorial, the Distance Education course, and the Trauma Resuscitation Checklist Training for Children’s Hospital in Washington, D.C.• Ran United Airline pilots on a visual approach training study• Coded flight data using Morae Manager

Fairfax, Va

• Programmed two experiments for the doctoral student’s dissertation using E-Prime. One involved spatially congruent/incongruent stimuli, examining children’s interference control, and the other involved a go/no-go paradigm, examining impulse control

Memory, Attention, And Decision Making Lab, Auburn University, Auburn, Al

• Ran multiple experiments regarding cognitive assessment, skill acquisition, and the effects of duel-tasking and performance pressure on working memory capacity• Developed computer-based experiments using E-Prime and Visual Basic to assess participant’s memory under cognitive load, as well as attention-based strategy acquisition• Led a project to compile a database of working memory literature• Conducted data analysis• Have research experience using an eye-tracker

Psychology Department

• Advised students and assisted professors with departmental inquiries• Headed and closed the psychology department’s main office when senior staff members were not present• Entrusted with delivering important documents, such as federal grant money and student transcripts• Created/developed spreadsheets, word files, and PDFs for professors and graduate students• Used copier/scanner extensively

Cognition And Education Lab, Auburn University, Auburn, Al

• Programmed an experiment using MediaLab to test the difference between the test-retest paradigm versus the media outlet for encoding (lecture vs. video vs. reading)

Master'S, Human Factors And Applied Cognition

Activities and Societies: Usability Analysis and Product Redesign (Fall 2011) -- The course focused on usability methods that have been.

B.A., Psychology

Summa Cum Laude