Internal Network Administrator
Current
Jun 2024 - Present
AeroLeads people directory · profile
Thomas H. Email & Phone Number
Internal Network Administrator
at
Systems Engineering
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Internal Network Administrator
Location
South Portland, Maine, United States
Company size
Who is Thomas H.? Overview
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Quick answer
Thomas H. is listed as Internal Network Administrator at Systems Engineering, a company with 206 employees, based in South Portland, Maine, United States. AeroLeads shows a matched LinkedIn profile for Thomas H..
Thomas H. previously worked as Technical Support Engineer at Systems Engineering and IT Level II Support Technician at Rms - Residential Mortgage Services. Thomas H. holds Associate'S Degree, Computer Science Major With A Concentration In Computer Applications from Andover College.
Company email context
Email format at Systems Engineering
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Systems Engineering
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Profile bio
About Thomas H.
With over 23 years of experience in information technology, I am a skilled and versatile IT Support engineer who can handle complex and challenging break fix issues, provide technical support and guidance to end-users, and manage IT projects efficiently and effectively. I am currently working at Systems Engineering, a leading provider of IT solutions and services for various industries and sectors.In my role as an IT Support engineer, I work with a team of professionals to resolve tickets from the incoming queue, troubleshoot and diagnose systems and applications problems, and escalate issues to the appropriate level of support. I also collaborate with internal and external stakeholders to ensure smooth and timely delivery of IT projects, such as system upgrades, migrations, and integrations. Some of the skills that I use and apply in my daily work are information technology, break fix, project management, communication, and customer service.
Current workplace
Thomas H.'s current company
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Systems Engineering
7 roles
Thomas H. work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
Work break/fix tickets from incoming ticket queue.Provide level II and escalated technical end-user support for systems and applications.
Dec 2019 - Jun 2024
It Level Ii Support Technician
Provide level II & III technical end-user support for systems and applications.
Jun 2018 - Dec 2019
Director Of User Services
Ellucian/University Of New England
Analyze performance of technical support specialist’s activities on two separate campuses. Work to identify improvement areas and recommend solutions to enhance quality of service.Maintain help desk service commitments and response times in collaboration with faculty/staff/students’ needs and expectations.
Sep 2017 - Jun 2018
Project Manager
Administer complex projects from design and development through production and project close.Gather & define requirements to form project scope, goals, assumptions, constraints, and deliverables.Define and develop project plans, resourcing schedules, and milestones for project implementations.
Jul 2016 - Sep 2017
Help Desk Manager
Analyze performance of help desk analyst activities. Identify problem areas and recommend solutions to enhance quality of service.Establish and maintain help desk service commitments and response times in collaboration with customer end user needs and expectations.Manage the development, implementation, and administration of help desk staff training.
Jul 2012 - Jul 2016
Help Desk Technician
Provide level I & II technical end-user support for systems and applications.Identify, research, troubleshoot, and resolve often challenging software issues.Coordinate efforts with technical field staff, client staff, and vendors to ensure effective support of new or existing system or system software.
Aug 2008 - Jul 2012
Team & coworkers
Colleagues at Systems Engineering
Other employees you can reach at syseng.com. View company contacts for 206 employees →
TZ
Teddy Zavala Puente
Colleague at Systems Engineering
Peru, Peru
View →
CB
Chris Billett
Colleague at Systems Engineering
Waterboro, Maine, United States, United States
View →
MH
Mandy Ho
Colleague at Systems Engineering
Portland, Maine, United States, United States
View →
AS
Antonio Schiano
Colleague at Systems Engineering
Portland, Maine, United States, United States
View →
JW
Justin Whitlock
Colleague at Systems Engineering
Portland, Maine, United States, United States
View →
MD
Matt Daigle
Colleague at Systems Engineering
Madawaska, Maine, United States, United States
View →
JS
Jhonny Sanchez
Colleague at Systems Engineering
Colombia, Colombia
View →
MF
Moudji Ferdinand Ndille
Colleague at Systems Engineering
Cameroon, Cameroon
View →
SB
Suzan Benet
Colleague at Systems Engineering
Washington, District Of Columbia, United States, United States
View →
JS
James Sargent
Colleague at Systems Engineering
Biddeford, Maine, United States, United States
View →
Teddy Zavala Puente
Colleague at Systems Engineering
Peru, Peru
View →
CB
Chris Billett
Colleague at Systems Engineering
Waterboro, Maine, United States, United States
View →
MH
Mandy Ho
Colleague at Systems Engineering
Portland, Maine, United States, United States
View →
AS
Antonio Schiano
Colleague at Systems Engineering
Portland, Maine, United States, United States
View →
JW
Justin Whitlock
Colleague at Systems Engineering
Portland, Maine, United States, United States
View →
MD
Matt Daigle
Colleague at Systems Engineering
Madawaska, Maine, United States, United States
View →
JS
Jhonny Sanchez
Colleague at Systems Engineering
Colombia, Colombia
View →
MF
Moudji Ferdinand Ndille
Colleague at Systems Engineering
Cameroon, Cameroon
View →
SB
Suzan Benet
Colleague at Systems Engineering
Washington, District Of Columbia, United States, United States
View →
JS
James Sargent
Colleague at Systems Engineering
Biddeford, Maine, United States, United States
View →
1 education record
Thomas H. education
-
Andover College
FAQ
Frequently asked questions about Thomas H.
Quick answers generated from the profile data available on this page.
What company does Thomas H. work for?
Thomas H. works for Systems Engineering.
What is Thomas H.'s role at Systems Engineering?
Thomas H. is listed as Internal Network Administrator at Systems Engineering.
Where is Thomas H. based?
Thomas H. is based in South Portland, Maine, United States while working with Systems Engineering.
What companies has Thomas H. worked for?
Thomas H. has worked for Systems Engineering, Rms - Residential Mortgage Services, and Ellucian/University Of New England.
Who are Thomas H.'s colleagues at Systems Engineering?
Thomas H.'s colleagues at Systems Engineering include Teddy Zavala Puente, Chris Billett, Mandy Ho, Antonio Schiano, and Justin Whitlock.
How can I contact Thomas H.?
You can use AeroLeads to view verified contact signals for Thomas H. at Systems Engineering, including work email, phone, and LinkedIn data when available.
What schools did Thomas H. attend?
Thomas H. holds Associate'S Degree, Computer Science Major With A Concentration In Computer Applications from Andover College.
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