Thomas H. Email & Phone Number

Remote

1. Developed an Organization-Specific Iterative Course Creation Process: Streamlined the course development lifecycle, enhancing the efficiency and relevance of educational materials.2. Implemented an Objective-Based Learning Strategy: Designed and executed learning strategies focused on measurable outcomes, aligning training objectives with organizational goals.3. Directed Training Development for CRM Transformation Project: Spearheaded the planning and creation of comprehensive training programs, facilitating a smooth transition to a new CRM system.4. Established Robust Assessment Standards: Formulated and integrated assessment criteria to evaluate learning effectiveness and ensure consistent educational quality.5. Facilitated Team Adoption of New Processes: Conducted extensive training sessions for team members, reducing adoption friction and promoting a culture of continuous learning.6. Designed Feedback Mechanisms through Surveys: Implemented learner feedback surveys, enabling data-driven improvements in course content and delivery.7. Applied Regression Models to Link Assessment Scores with Sales Performance: Utilized advanced statistical methods to correlate learning outcomes with sales metrics, demonstrating the tangible impact of training initiatives.8. Designed a high-impact sales training program that generated $2.9 million in additional revenue within its first three months, with projected revenue growth of over $18 million in the coming year, driving significant business value through strategic learning interventions and sales enablement.

United States

1. Led monthly, virtual-classroom training sessions2. Overhauled our process for creating new training materials3. Created a curriculum to train legacy team members and new hires on Salesforce4. Closed the training loop by building out a comprehensive assessment strategy5. Coached our sales reps and managers on eleven different platforms6. Worked one-on-one with sales reps and managers to help them master technical skills.7. Built e-learning modules to reduce time strain on our team

New York, New York

1. Developed and implemented a new learning and development framework for our VP team2. Synthesized top-of-the-industry ideas, learning science, and experiential factors to create the new framework.3. Designed, wrote and built an e-learning curriculum to train legacy team members and new hires on our custom Salesforce cloud platform.4. Closed the training loop by building out a comprehensive assessment strategy

Greater New York City Area

1. Designed and built video-based courses used by companies such as Anheuser-Busch, Marriott, and Whole Foods2. Liaised with Subject Matter Experts to script lessons for beer, wine, and whiskey courses3. Formed key relationships with beverage influencers 4. Planned, organized, and attended filming trips throughout the country - Including a three week 3000 mile trip through California filming at over fifty Vineyards - Worked with freelancers and in-house production team to meet quality goals - Learned to operate a DSLR video camera and necessary premiere editing skills5. Created a project status reporting pipeline to track progress throughout the organization6. Wrote learning objectives to guide course creation7. Built relationships with key PR contacts to gain vineyard filming access

Washington D.C. Metro Area

Events- Team Leader1. Assisting to plan and execute events for the highest expectation guests ($100k+ events)2. Leading teams of more than forty on-call servers through five star five diamond service3. Developing a system to record bar consumption for dynamic analysis in excel Eno Wine Bar- Sommelier/Bar Tender4. Learning and maintaining the best in class Four Seasons service standards5. Obtained training techniques from the Four Seasons onboarding program6. Constructed marketing advice for our Wine Director7. Developed a system for training on-call staff nightly.

Lambertville New Jersey

1. Responsible for hiring, training, and managing two separate staffs. Over fifty people total. 2. Manage the floor on very high volume Saturdays.o (1,000+ Covers, 50k+ Revenue, 40+ Employees)3. Schedule fifty employees a week. 4. Successfully use scheduling incentives for employees, to accomplish ownership goals.5. Execute opening and closing internal audits, accounting for thousands of dollars in cash6. Maintain very strong working relationships with ownership as well as my team7. Lead by example to inspire diligence and team work from the wait and bus staff 8. Excellent conflict de-escalation skills to assuage difficult guests 9. Sunny, constantly smiling disposition 10. Vast ALOHA experience, including front and back of the house functions11. Ordering and Inventory responsibilities including buying RIPS to get best bottle prices12. Crafted a system to preform employee performance reviews

Towson, Maryland

-Legal intern and assistant to the owner of the firm-Experience in criminal law cases ranging from DUIs to Murders-Built an understanding of the legal process from consultation to closing argument-Over ten hours a week spent in court observing trials-Performed statutory law research using the West Law database -Assisted in constructing strategies to use in the defense of clients-Participated in negotiations with insurance companies in a variety of accident cases

40 East 52Nd Street

-Completed a reconciliation of the ICB and OnBoarding pipelines-Provided additional analysis and color on the subject to top executives-Created a "Playbook" detailing the entire process for on boarding a fund from start to finish -The playbook will be used for new employees hired to OnBoarding as a training guide.-Used multiple forms of communication to gather and consolidate information for fund summaries

Princeton

-Maintained and Published daily cash reconciliation reports on over 1 Billion dollars of assets-Created and published a new system for project status reporting