Service Delivery Lead, I provide guidance and direction for a team of 4 engineers while also providing technical services for DSS and our clients.

As an independent contractor to IGMAS, I am responsible for assisting with the preparation of the SLS Casino & Hotel for its Fall Opening. Responsibilities include Active Directory implementation, Avamar implementation, VMWare implementation, etc.• Primary Role is to Provide Senior-Level IT Expertise to Current IT Staff• Redesign/Implement Enterprise WSUS Infrastructure & Group Policy Strategy• Design/Implement EMC Avamar / Data Domain Backup Solution• Review Existing AD Infrastructure & Suggest / Implement Improvements• Provide VMWare Expertise and Assist With Implementation / Support of Multiple Clusters• Rebuild & Manage PKI Infrastructure• Assist With Office 365 Management• Manage AD / DNS / DHCP Infrastructure• Assist with Data Center Migration

Windows 2003-2012, Exchange 2003-2010, Active Directory, Citrix XenApp 6.5, VMWare 4.0-5.5, EMC SAN, Brocade, EMC Avamar, Cisco UCS• Enterprise Administrator for a diverse (and inherited) 19-domain nationwide Active Directory forest• Multiple Successful VMWare ESX Design & Implementation projects• Manage VMWare Infrastructure Consisting of multiple ESX clusters and hundreds of virtual machines• Manage large-scale EMC VNX SAN storage solution• Provide Senior-level Exchange and Active Directory support for localized IT staff for all properties• Support 14-server Exchange 2003 environment, including OWA & ActiveSync (migrated to E2K10)• Manage infrastructure services such as PKI (CA), DHCP, DNS, and WINS• Manage backups, using EMC Avamar Disk-based solution & VERITAS Backup Exec• Make recommendations on budgeting and hardware selection• Microsoft Cluster / NLB support• Citrix XenApp / MS Terminal Server Design, Implementation, and Support• Application support (Great Plains and ADP)• Implemented / Manage Cisco UCS Blade Server Technology• Manage enterprise-wide SharePoint Services implementation• Provide weekly reporting to management regarding ongoing projects and activity• Administer and support WSUS patch management environment using LANguard GFI• Plan, Implement, & Manage NetIQ AppManager monitoring for AD / Exchange Servers

• Project Manager and lead technical contact for a very successful global migration of several hundred BIND DNS zones (forward and reverse) from several BIND servers to Active Directory. • Successfully planned and performed migration of approximately 15,000 users off of Exchange IM and onto Live Communication Server platform while producing zero downtime.• Managed & supported a global 30K-seat Microsoft environment consisting of Windows NT4, Windows 2000, and Windows 2003 servers/workstations as well as Windows XP workstations. • Architected, Administered, and Troubleshot complex global Exchange organization consisting of various versions of Exchange (E55, E2K, and E2K3). One of 5 Enterprise Admins in the entire organization.• Project Manager & Lead Architect for highly visible implementation of two Exchange clusters & subsequent migration of 5,000 users from 10 distributed Exchange servers to these clusters.• Lead administrator and analyst of multiple clustered Exchange and File/Print servers attached to EMC SANs via fiber channel Brocade switches. These clusters were backed up via Veritas NetBackup, which I architected, implemented, and provided second level support on.• Senior Architect / Administrator of worldwide implementation of NetIQ AppManager monitoring suite as well as Quest MessageStats reporting suite.• Worked as part of a geographically distributed, yet extremely cohesive group of 5-10 analysts to ensure day-to-day operations of our Microsoft environment continued to run smoothly, opening support calls with Microsoft and various vendors when necessary. Shared rotating 24x7 on-call responsibility.• Streamlined and automated manual processes such as metrics reporting in effort to reduce labor requirements, freeing resources for other tasks as required.• Assisted with the hiring process of several successful employees and interns and provided training and guidance of said individuals.

• Supported entire Amtrak infrastructure, including hundreds of servers (NT4, W2K, Exchange 5.5, Exchange 2000, etc) • Supported internal hardware consisting mainly of Compaq systems.• Installed /Administered Citrix Metaframe & associated HP Thin Clients / Applications.• Worked as part of a geographically distributed group of 4-6 analysts to support day-to-day operations. Interfaced with CIO regularly.• Planned / implemented centralized backup strategy utilizing LiveVault backup software utilizing Compaq disk arrays and Exabyte tape libraries.