• Developed custom software that allows Call Operators to quickly find an employee based on keywords, contact information, and documents associated with the employee they are looking for• Analyzed and implemented new ways to improve servers from critical vulnerabilities and employee device security• Created policies to tighten computer security and minimize unauthorized actions made by end-users• Assisted in the procurement of enterprise software for the IT Department to use in the… Show more • Developed custom software that allows Call Operators to quickly find an employee based on keywords, contact information, and documents associated with the employee they are looking for• Analyzed and implemented new ways to improve servers from critical vulnerabilities and employee device security• Created policies to tighten computer security and minimize unauthorized actions made by end-users• Assisted in the procurement of enterprise software for the IT Department to use in the removal of duplicated/outdated digital records on datastores• Organized and managed the removal and disposal of computer hardware no longer in use by the Town Show less

• Implemented a confidential way for staff to monitor live CCTV footage of a help desk to ensure safety and save on time• Monitored domain network activity and actively worked to improve overall security• Upgraded full time staff workstations to new laptops with all up to date software so that staff could make full use of their equipment• Deployed a virtual server and needed software for Napanee Emergency Services to improve response time• Configured employee… Show more • Implemented a confidential way for staff to monitor live CCTV footage of a help desk to ensure safety and save on time• Monitored domain network activity and actively worked to improve overall security• Upgraded full time staff workstations to new laptops with all up to date software so that staff could make full use of their equipment• Deployed a virtual server and needed software for Napanee Emergency Services to improve response time• Configured employee phones and computers to match their specific job needs Show less

• Observed safety protocols and maintained a safe working environment so that chances of accidents happening were lowered• Restocked food machines, received and unpacked supplies so that customers had the supplies they needed• Collaborated and led other kitchen staff to ensure the shift ran smoothly