Thomas Leasure Email & Phone Number

United States

Joshua, Texas, United States

Coordinated project management, commissioning and technical supportfor internet installations.Completed timely changes and updates to schedules in central schedulingsystem.Developed and implemented training process for fiber internet and VoIPinstallations and repairs.Developed and implemented Quality Control policies and procedures.Developed and implemented strategies for providing excellent customerservice experience.

Install and repair U-Verse services Use safe work practices Network customer’s home equipment including PC, Mac, and wireless devicesMaintained well stocked and clean work spacesKept up with ever changing products and promotionsCustomer service

Monitor and ensure total customer satisfactionCreate, manage, and execute plans to increase sales and profitsMonitor and improve sales skills of all employeesSet specific goals for store performance and employee training and development Provide leadership and guidanceBudgeting, pencil profit system and report analysisInventory management and security of all store assetsAcquire rental orders via phone and sales floorDevelop, implement, and monitor weekly sales plans with specific goalsManaging bank ledgers and depositsManage all collections

Ft. Gordon

Installed, repaired, maintained, and operated radio-telephone, switches, node centers, SHF/UHF, and Communications security equipmentMaintained key control for equipment in value in excess of $4,000,000 for two years with zero lossExpert in marksmanship in rifle and grenadesHeld secret security clearance for U.S. GovernmentTroubleshoot problems with communication equipmentHonorable Discharge