Thomas Macy Email & Phone Number

Winslow, Maine, United States

Winslow, Maine, United States

• Managed all aspects of the territory with 4000 accounts coast-to-coast. • Forged strong relationships with customers through email correspondence, calls, in-person visits, and by resolving objections in a timely manner.• Proactively utilized company provided tools to intuit future sales; reactively logged customer forecasts to fulfill future repeat sales.• Initiated an outbound call plan to continuously engage customers, prospects and leads in Canada.• Advocated for improvements to the customers online order experience to drive sales and increase customer satisfaction.• Utilized customer feedback for problem solving and product development with internal product development teams.• Consistent high performer in a fast paced, full-cycle B2B sale environment.

Winslow, Maine

--Obtained and wrote orders for JSS products with current and new accounts.--Managed international orders and their associated polices/procedures inter-departmentally to ensure clear communication and understanding of the international policies/procedures to ensure customers expectations are met.--Managed the JSS relationship with the USDA-APHIS Inspector to ensure JSS conformance to all rules and regulations regarding the export of JSS products.--Responded to new international commercial growers that contacted JSS via email or phone with the objective of understanding their business, product requirements and expectations.--Prospected international commercial growers via email, and direct mailing with the objective of developing a relationship.--Maintained regular meaningful contact with key accounts regarding JSS products and services to secure further business and increase sales.--Monitored key competitors to enhance JSS sales, marketing and product development efforts by gathering marketplace information on pricing and product availability.

Winslow, Maine

--Sold and wrote orders for JSS products.--Acted as the primary contact with the USDA-APHIS inspector and MOFGA Certification services to ensure accurate and timely completion of Phytosanitary Certificates and Organic Equivalency Certificates.--Assisted in educating customers on JSS products in order to increase sales and customer satisfaction.--Assisted in responding to new growers and seed dealers that contacted JSS via email and/or phone with the objective of understanding their business, product requirements and expectations.

Winslow, Maine

--Responded to customer inquiries via phone; wrote orders, troubleshot product issues, and answered growing questions from a diverse base of home gardeners and small commercial growers with varying levels of growing knowledge.

Urbana-Champaign, Illinois

-Assisted in the installation, management and data collection of four separate research experiments under the guidance of a primary investigator.-Entered, organized and proofread data in Microsoft Excel. -Collected soil samples for weed seed bank assays, nutrient analysis, and soil organic matter analysis.

Orono, Maine

-Managed a 26x96 ft hoop house and .25 acre plot along which produced salad mix and cooking greens for campus dining services. -Trained fifty student volunteersin tasks such as seedbed preparation, applications of soil amendments, and harvesting to guarantee a weekly harvest of 40-60lbs of premium greens for three on-campus dining hall services.-Expanded UMaine Greens to include annual/perennial culinary herbs and micro-greens for local high-end restaurants and the Universities dining service.-Organized weekly volunteer activities such as harvesting, seedbed preparation and applications of soil amendments; hosted and instructed a University “welcome weekend” activity for twenty incoming freshman.

-Assistant to a Ph.D. student’s research on organic weed management systems with onions.-Assisted in the installation, management, and data collection of the experiment.-Entered, organized and proofread data in Microsoft Excel for analysis.-Designed and conducted an independent study to characterize early growth in four weed species and developed standardized, replicable methods for removing weed samples from the field for analysis with WinRHIZO computer software.

Knox, Maine 04986

-Trained to manage a 4 acre horse-powered farm that sold product via a 75 member CSA and through a farmers market.-Participated in all aspects of farm activities such as field preparation, transplanting, seeding, weeding, harvesting, delivering produce to CSA members, and selling produce at farmers markets.

Bachelor Of Science (B.S.), Agroecology And Sustainable Agriculture

Activities and Societies: University Orchestra, UMaine Greens, SAGE

High School Diploma