Managing timber, livestock, and land maintenance for 100 acre farm.

After two very good years in the Tallahassee facility, I have transferred to Milton, Florida, where I am the Administrator for the Bronze award soon to be Silver for the American Health Care Association. 110 bed facility working on company compliance.This has been a Special Focus Facility with CMS for several years. We have made alot of improvements and gotten the facility off the the list! Most recent survey April 2013 had two minor tags. AHCA is now referring residents to our facility.Direct operation of a 156-bed skilled nursing facility. Manage 17 department managers with oversight 260 employees in the nursing, therapy, assessments, medical records, activities, human resources, business, central supply, admissions, marketing, dietary, dietitian, nurse liaison, social services, facilities maintenance, and housekeeping departments, and allocate a $12 million budget. Introduce and enforce new policies and procedures to enhance service delivery, customer relations, and workplace safety. Met with physicians, case managers, home health agencies, hospital administrators and hospice to build relationships and get a report card from them. Started and completed several renovation projects based on comments from families and outside agencies. Curb appeal was enhanced by cleaning up the outside by painting the building and volunteer landscaping on the outside. Renovated the Medicare Unit to include flat screen televisions for every patient. Formed partnerships with several specialty physicians to enhance the quality of life for our residents such as; infectious disease, cardiology, podiatry, physiatrist, gastroenteritis, and psychologist. Coordinate marketing programs, ensure regulatory compliance, and manage relationships with executive leadership, staff, and vendors. Worked closely with an Administrator in Training.

Region IV Vice President. Pensacola to Jacksonville

Direct operation of a 180-bed skilled nursing facility. Manage 17 department managers with oversight 260 employees in the nursing, therapy, assessments, medical records, activities, human resources, business, central supply, admissions, marketing, dietary, dietitian, nurse liaison, social services, facilities maintenance, and housekeeping departments, and allocate a $12 million budget. Came in after two years of surveys difficult surveys. Made the corrections for the survey including the 6 G level tags in 35 days. Introduce and enforce new policies and procedures to enhance service delivery, customer relations, and workplace safety. Met with physicians, case managers, home health agencies, hospital administrators and hospice to build relationships. Started and completed several renovation projects based on comments from families and outside agencies. Curb appeal was enhanced by cleaning up the outside by landscaping on the outside. Made a nice place for the smoker to go out on an updated monitored patio. Made a home for our Beautiful Minds and Sensory Rooms. Partnered with Covenant Hospice to increase hospice beds. Formed partnerships with several specialty physicians to enhance the quality of life for our residents such as; cardiology, dentist, podiatry, and psychologist. Coordinate marketing programs, ensure regulatory compliance, and manage relationships with executive leadership, staff, and vendors. Worked closely with an Administrator in Training. Enhanced community involvement.

Direct operation of a 156-bed skilled nursing facility. Manage 17 department managers with oversight 260 employees in the nursing, therapy, assessments, medical records, activities, human resources, business, central supply, admissions, marketing, dietary, dietitian, nurse liaison, social services, facilities maintenance, and housekeeping departments, and allocate a $12 million budget. Introduce and enforce new policies and procedures to enhance service delivery, customer relations, and workplace safety. Met with physicians, case managers, home health agencies, hospital administrators and hospice to build relationships and get a report card from them. Started and completed several renovation projects based on comments from families and outside agencies. Curb appeal was enhanced by cleaning up the outside by painting the building and volunteer landscaping on the outside. Renovated the Medicare Unit to include flat screen televisions for every patient, and made a nice place for the smoker to go out on an updated monitored patio with a flame-less lighter. Made a home for our Falling Stars Program. Partnered with Covenant Hospice to renovate a room for an in-patient use for patients and families when death is approaching. Hospice family donated a 100 gallon salt water aquarium which everyone loved. It was installed in the front lobby where residents were not allowed to go until I got there. Formed partnerships with several specialty physicians to enhance the quality of life for our residents such as; infectious disease, cardiology, podiatry, physiatrist, gastroenteritis, and psychologist. Coordinate marketing programs, ensure regulatory compliance, and manage relationships with executive leadership, staff, and vendors. Worked closely with an Administrator in Training.Key Achievements:Implemented a safety awareness program with a facility-wide safety committee and monthly safety inspections resulting in no workplace injuries and related absences from work.

Brought on board for nearly 4 years to oversee operation of a 23 acre campus with a 24 bed skilled nursing facility (5 Star) , 17 bed assisted living facility and three levels of independent living. Directed 8 department managers responsible for 70 employees, nursing, chaplain, medical records, activities, human resources, admissions, dietary, dietitian, social services, campus maintenance, and housekeeping departments. Develop, implement, and present to the board of directors a $2.5 million budget. Changed the mindset of the long time department heads to serving and being available to the residents. Changed the 24 year DON to allow the nursing home residents to have individual choices. Sponsored monthly campus birthday luncheons and quarterly campus luncheon with entertainment from the community. September of 2004 was the year of hurricanes, we had two, three weeks apart. Intimately participated in evacuation, assuring safety during the direct hit of the storms, and returning to the campus to rebuild. Marketed to churches throughout the state. Had booths at the Florida Baptist Convention. Created, implemented, and enforced organizational policies and procedures. Recruited, trained, and developed the leadership team. Instituted programs to improve staff and customer relations. Key Achievements:Increased annual revenue with donations to the campus.Boosted occupancy rate from 85% to more than 95%, through renovation of older buildings to include combining two rooms, a living space and a bedroom. Fixtures were updated and rooms were tiled to make turnaround quicker. Raised funds for a 15 passenger van to allow residents to go on off campus activities such as Red Hatters luncheons, beach days, horse shows, annual Christmas lights.Served as the Florida Health Care Representative on the Non-Proprietary American Health Care Association Committee for two years.

Direct operation of a 110-bed skilled nursing facility. Manage 14 department managers with oversight 120 employees in the nursing, therapy, assessments, medical records, activities, human resources, business, central supply, admissions, marketing, dietary, nurse liaison, social services, facilities maintenance, and housekeeping departments. Introduce and enforce new policies and procedures to enhance service delivery, customer relations, and workplace safety. Met with physicians, case managers, home health agencies, hospital administrators and hospice to build relationships. Started customer service training and community involvement from comments by families and outside agencies. Held an art show for the community featuring local artist the Highwaymen. Coordinate marketing programs, ensure regulatory compliance, and manage relationships with executive leadership, staff, and vendors. Oversee staff recruitment, selection, and training. Key Achievements:Transformed struggling operation from losing money to a profitable facility.Became facility of choice. After turning the Ft. Pierce facility around in a short period of time I was ask to go to the Vero Beach Facility and help them. For one month I was the Administrator in both facilities.Introduced a nursing assistant development program to recruit and train, which helped us to eliminate staffing agency.

Brought on board to oversee operation of a 120-bed skilled nursing facility. Directed 15 department managers responsible for 130 employees. Created, implemented, and enforced organizational policies and procedures. Recruited, trained, and developed the leadership team. Instituted programs to improve staff and customer relations. Worked closely with union officials to assure residents were the focus of our attention. Catered to the needs and wants of the residents. Took resident to Cocoa Beach to see her Maryland grandson play in baseball tournament. Purchased an x-Box for younger residents. Managed vendor relationships, negotiating favorable product and service contract terms. Key Achievements:Developing and implementing a marketing strategy targeting the Medicare population, the highest-paying client base.Boosted occupancy rate over through recruiting a strong marketing team and building relationships with home health agencies, assisted living facilities, and regional physicians. Survey was the best in facility

Direct operation of a 110-bed skilled nursing facility. Manage 14 department managers with oversight 120 employees in the nursing, therapy, assessments, medical records, activities, human resources, business, central supply, admissions, marketing, dietary, dietitian, nurse liaison, social services, facilities maintenance, and housekeeping departments. Introduce and enforce new policies and procedures to enhance service delivery, customer relations, and workplace safety. Met with physicians, case managers, home health agencies, hospital administrators and hospice to build relationships. Started and completed several renovation projects based on comments from families and outside agencies. Residents had no place to meet with families so I converted an office into a sitting room with live birds in a credenza. Residents called this the bird room. We had cookouts and hayrides through the neighborhood. Pet therapy with a variety of animals. The staff learned to have fun serving the residents. Formed partnerships with several newer physicians in town to enhance services and increase referral base. Coordinate marketing programs, ensure regulatory compliance, and manage relationships with executive leadership, staff, and vendors.