Thomas Mueller Email & Phone Number

Cleveland, Ohio, United States

As senior associate I complete and supervise the education of new hires in research, analyzing, and resolving payroll tax discrepancies. My primary duties focus on auditing existing accounts for discrepancies and resolving these expediently. This frequently involves tracking and balancing figures using best practice bookkeeping procedures under propriety and commercially available software. Communication skills are highly developed as reporting is of a highly technical nature, but is often conveyed to stakeholders with limited experience. Routinely involves the creation of forecasted projections in pursuit of roles and the creation of financial reports and packages that are detailed while being clear and concise in presentation.

Las Cruces, Nm

Performed clerical, administrative, and customer service functions such as scheduling, organizing electronic and paper files, and providing information to customers. Provided excellent customer service in assisting customers with materials, inquiries, and equipment use. Collected fines and acted as section cashier. Performed daily reconciliation and maintaining petty cash fund. Provided clerical support for application database. Assisted in the implementation and promotion of select library programs. Assisted in the training of other staff members and served as technical resource for programs, policies, and procedures.

Dealware, Oh

Provided customer service, clerical, and technical support of library materials. Acted as central customer service at various service points in library, provided excellent customer service in courteous and respectful manner. Corrected errors in digital and physical patron and material records. Managed cooperative document delivery program for high value and confidential materials.

Authored in collaboration Entrepreneurial Storytelling in Moments of Friendship: Antenarratives of business plans, risk taking, and venture capital narratives in Tamara Journal of Critical Organization Inquiry (Saylors, Boje, Mueller, 2014). Researched, assessed, reviewed, writing, and edited materials on business storytelling.

Ohio Wesleyan Universty, Delaware, Oh

Elected team manager for a student organization focusing on western martial arts and swordsmanship. Implemented a program that supported and improved skill-building. Set goals for organization and individuals. Scheduled meetings and supplied materials. Accomplished a safety initiative that reduced group related injuries by 75%. Budgeted organization finances and successfully lobbied increased support.

Master Of Business Administration (M.B.A.), Management, 3.95

Coursework achieved: business information technology, finance, e-commerce security, legal, planning, and logistics. AACSB accredited

Bachelor'S Degree, Psychology, 3.6

Activities and Societies: Omicron Delta Kappa Honor Society (2015) Psi Chi Honor Society (2014) Phi Theta Kappa Honor Society (2013).