Thomas Offen
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Thomas Offen Email & Phone Number

Service Delivery Coordinator at The Missing Link
Location: Sydney, New South Wales, Australia 6 work roles 5 schools
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Current company
The Missing Link
Role
Service Delivery Coordinator
Location
Sydney, New South Wales, Australia
Company size
143 employees

Who is Thomas Offen? Overview

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Quick answer

Thomas Offen is listed as Service Delivery Coordinator at The Missing Link, a company with 143 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Thomas Offen.

Thomas Offen previously worked as Project Coordinator at The Missing Link and Projects Coordinator at Telstra Business Technology Centre - Sydney North. Thomas Offen holds Bachelor Of Science, Information Technology from University Of Technology Sydney.

Company email context

Email format at The Missing Link

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The Missing Link

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Profile bio

About Thomas Offen

Experienced professional in project management, team management, resource coordination and operation management. I have experience working in a variety of roles, where I have been responsible for the commissioning of projects, customer engagement, implementation/restoration of services and client consulting. I am committed in seeking opportunities to further develop my operations management skills with the intention of becoming an effective operations manager.My key strengths are as follows:· Ability to build and maintain a strong relationship, with clients, internal colleagues, vendors & suppliers.· Ability to break technical jargon into simple laymen terms.· Ability to coordinate projects and work with individuals with different skill sets.· Excellent time management, task prioritization, communication & verbal skills.· Ability to work independently unsupervised as well as a team player· Flexible work attitude with the ability to adapt positively to any situation· Excellent customer service and empathy· Strong understanding of current market trends within the technology space.· Not afraid to fail.

Listed skills include Customer Service, Troubleshooting, Numeracy, Cash Handling, and 2 others.

Current workplace

Thomas Offen's current company

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The Missing Link
The Missing Link
Service Delivery Coordinator
Website
themissinglink.com.au
Employees
143
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Company profile
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6 roles

Thomas Offen work experience

A career timeline built from the work history available for this profile.

It Services And Project Coordinator

Holdsworth House Medical Practice

Sydney, New South Wales, Australia

  • Vendor relationship management and Line of Business application management
  • Level 1 and 2 support to VIPs as well as User Management
  • Continual process improvement across departments
  • Basic VOIP management
Jul 2020 - Nov 2020

Project Engineer

Park Assist

Sydney, Australia

  • Coordination of clients, sub-contractors and suppliers in order to facilitate the installation of PGS
  • System design and Provisioning
  • Programming and Configuration of edge devices (Switches, Sensors, Web Relays)
  • Managing Group Repair Works and Enhancement Projects including estimating
  • Tested, commissioned 8 parking guidance systems across Australia meeting time critical deadlines
  • Consistently exceeded internal QA metrics for quality and timeliness of task completion
Jun 2018 - May 2020

Service Desk Analyst

Unisys

Sydney, Australia

  • Liaise with NSW Government employees
  • Extensive use of Remedy and Service Now ticketing systems
  • Fault diagnostic and troubleshooting on software related issues
  • Assist with the escalation of human resources and finance department related issues
  • Deliver consistently high levels of customer service
  • Support multiple clients through customer service professionalism and insight
May 2017 - Jun 2018
Team & coworkers

Colleagues at The Missing Link

Other employees you can reach at themissinglink.com.au. View company contacts for 143 employees →

PE Paul Emerson Paul Emerson Colleague at The Missing Link Greater Sydney Area, Australia View → SR Stephen Reed Stephen Reed Colleague at The Missing Link Greater Sheffield Area, United Kingdom View → DS David Sykes David Sykes Colleague at The Missing Link Greater Sydney Area, Australia View → DH Daniel Hatfield Daniel Hatfield Colleague at The Missing Link Greater Sydney Area, Australia View → MD Minh Doan Minh Doan Colleague at The Missing Link Greater Sydney Area, Australia View → MN Michael Newton Michael Newton Colleague at The Missing Link Australia, Australia View → DB Daniel Briggs Daniel Briggs Colleague at The Missing Link Mosman, New South Wales, Australia, Australia View → BW Ben Warwick Ben Warwick Colleague at The Missing Link Greater Sydney Area, Australia View → DB Dave Bingham Dave Bingham Colleague at The Missing Link Greater Melbourne Area, Australia View → SB Shrutika Barade Shrutika Barade Colleague at The Missing Link North Parramatta, New South Wales, Australia, Australia View →
5 education records

Thomas Offen education

Certificate Iv, Business Administration And Management, General

Tafe Nsw

Diploma, Information Technology

Tafe Nsw

High School Certificate

Christian Brothers High School, Lewisham
FAQ

Frequently asked questions about Thomas Offen

Quick answers generated from the profile data available on this page.

What company does Thomas Offen work for?

Thomas Offen works for The Missing Link.

What is Thomas Offen's role at The Missing Link?

Thomas Offen is listed as Service Delivery Coordinator at The Missing Link.

Where is Thomas Offen based?

Thomas Offen is based in Sydney, New South Wales, Australia while working with The Missing Link.

What companies has Thomas Offen worked for?

Thomas Offen has worked for The Missing Link, Telstra Business Technology Centre - Sydney North, Holdsworth House Medical Practice, Park Assist, and Unisys.

Who are Thomas Offen's colleagues at The Missing Link?

Thomas Offen's colleagues at The Missing Link include Paul Emerson, Stephen Reed, David Sykes, Daniel Hatfield, and Minh Doan.

How can I contact Thomas Offen?

You can use AeroLeads to view verified contact signals for Thomas Offen at The Missing Link, including work email, phone, and LinkedIn data when available.

What schools did Thomas Offen attend?

Thomas Offen holds Bachelor Of Science, Information Technology from University Of Technology Sydney.

What skills is Thomas Offen known for?

Thomas Offen is listed with skills including Customer Service, Troubleshooting, Numeracy, Cash Handling, General Administration, and Android.

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