Oversee an outside service staff and volunteers of 60+ team members at a premier golf facility. Responsibilities include scheduling, training, and various onboarding needs.

Teambuilding and Operations ProfessionalOperationsI manage daily operations for two family entertainment centers in the Dayton and Cincinnati markets, overseeing hiring and training, guest experience and marketing. Our facilities offer guests high-quality family attractions and corporate team building events. Enthusiastic guest service is at the core of my day-to-day focus, which I balance while developing the company as a visionary enterprise professional. Consulting and LogisticsI craft customized corporate team building experiences for national clients, including Miller Coors, PepsiCo, Proctor and Gamble and Lexis Nexis. As a detail-oriented and customer-focused professional, coordinating a successful event and achieving client satisfaction is my greatest personal reward. Marketing and PromotionsI believe in a creative and activity-based approach to marketing by keeping our brand in front of our target market groups. I enjoy showcasing at school and civic organization expos, and focus locally on building relationships with educational and youth sports organizations. We are currently engaged in a digital media campaign that involves creative promotions and requires a clear understanding of our customer’s social media experience.Leadership and VisionI train and manage a staff of 85-90 young people to create the ultimate customer experience for our guests. I find great pleasure in developing my team, and work to cultivate a work environment through which all team members’ strengths are leveraged, ultimately fostering an enjoyable and motivational work environment.