Vice President Customer Delivery Central Europe
CurrentLeading the team of 15 Customer Delivery Managers in the 12 countries of the Central Europe Division of Mastercard Europe. In cooperation with our internal specialists and the technology partners of our clients we are managing large and complex implementation projects.As subject matter experts of Mastercard's core systems we are providing pre-implementation consultancy to our clients before we enter into projects.As native speakers in our respective markets we are a vital component of achieving customer satisfaction in cases of resolving rather complex problems .