Thomas Ramsden Email & Phone Number

Lake Havasu City, Arizona, United States

-Manage a team of 5 bartenders, providing training and guidance to ensure exceptional customer service.-Maintained inventory levels by conducting regular stock checks and placing orders as needed.-Trained staff on proper bartending techniques, including mixology skills and responsible alcohol service practices.-Created signature cocktails that became popular among customers, contributing to an increase in repeat business.-Implemented efficient workflow processes behind the bar to minimize wait times during peak hours.Introduced new signature cocktails that became top-selling items on the menu.

Lake Havasu City, Arizona, United States

-Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and create revenue.-Maximized customer service by training staff, overseeing operations and resolving issues.-Implemented drink preparation procedures that significantly reduced wasted stock.-Kept accurate inventories and ordered liquor, beer, wine and bar supplies as needed.-Increased profits with enhanced inventory oversight and strategic pricing adjustments.

Lake Havasu City, Arizona, United States

-Utilized strong leadership skills to motivate the team during busy shifts while maintaining quality standards of drink preparation.-Collaborated with the management team to develop annual budgets for the bar department, monitoring expenses throughout the year to meet financial targets.-Introduced new signature cocktails that became top-selling items on the menu.-Developed and implemented creative cocktail menus that showcased unique flavors and attracted new customers.-Developed and implemented creative cocktail menus that showcased unique flavors and attracted new customers.-Managed vendor relationships to negotiate favorable pricing terms for alcoholic beverages and supplies.Utilized strong leadership skills to motivate the team during busy shifts while maintaining quality standards of drink preparation.-Introduced new signature cocktails that became top-selling items on the menu.

Lake Havasu City, Arizona, United States

-Provided exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring high levels of satisfaction.-Utilized CRM software to track sales activities, manage customer relationships, and generate accurate reports on sales performance.-Negotiated pricing agreements with clients while maximizing profitability for the company.-Implemented effective follow-up strategies to nurture leads and convert them into paying customers.-Assisted in developing pricing proposals based on client requirements.-Maintained accurate records of all interactions with prospects using CRM system.-Participated in ongoing training programs to enhance sales skills and product knowledge.