Thomas Scott Email & Phone Number

Greenwood Village, Co, Us

Responsible for managing and maintaining a mix of over 14,000 Windows, MacOS, ChromeOS, and iOS devices. Utilizes remote tools such as Powershell, RDP, Cisco Unity, Cisco Unified CM, Jabber, and SCCM Configuration Manager to diagnose and resolve issues; whilst deploying and managing a wide variety of tools throughout the environment.Responsible for the upkeep and oversight of the district’s synced AD and GSuite environments. Tasked with the in person technical service of the School District including the district’s headquarters and the offices of the Superintendent and all of the district’s C-Levels. Responsible for handling any and all issues addressed to the department either by phone, email, or through the ticketing system. Being sure to thoroughly document and annotate any actions taken and resolutions made. Responsible for the hardware repair of HP Chromebooks. Aid in the upkeep of the district’s managed HP/Xerox print service.

Professional Vocalist/Bassist/Guitarist primarily operating in the Denver Metro Area. I have performed public and private events for numerous different clients including the Dallas Police Department, The United States Navy, The City of Bedford, The City of Fort Worth, The City of Mesquite, and various casinos in Oklahoma, Louisiana, and Mississippi.

Coppell, Texas, Us

Level 2 tech support for At Home's 180+ retail locations in the US and the Corporate Home Office.Provides desk side support for our C-Level Executives. Rolls out weekly updates for vital store systems. Works as local admin to directly assist users on Windows and Mac devices and as Global Admin to assist our Server Systems team with maintaining standards across the domain.Direct point of contact for At Home's Distribution Center to assist with device support and troubleshooting. Has worked with DC Leadership, App Dev, and Networking teams to roll out the Inventory Visibility Project which included the deployment and standardization of 75 Android hand scanners for scan-to-truck.Have directly assisted our App Dev team to debug our instance of Ivanti Velocity as well as develop elements of the UI.Has directly worked with our Network Team to setup and test a brand new Wi-fi network in the DC giving far superior coverage for the scan-to-truck process.Worked to image and deploy 160 new iPads to our retail stores to better enable them to assist customers, and monitor store analytics.Directly images and configures endpoints for use at the Home Office, Stores, and both DC's including the rollout of brand new hardware for the newly built 2nd DC.Have worked to train new additions to the Tech Ops team including the new lead engineer for DC2.Utilized endpoint management tools to update and maintain devices on the domain.

Seattle, Wa, Us

Process Guide (Team Lead), PIT Operator for Front-Half Nights at DFW7 and DFW6Was trained in RSP Pick, RSP Stow, RSP Waterspider, IB Pallet Recieve, and IB IDRT.

Seattle, Wa, Us

Ambassador (Trainer), PIT Operator for Outbound Front-Half Nights at FTW2.Was trained in Pick, Pack, SLAM, Ship Dock and licensed to operate Forklift, Clamps, Walkie, and Electric Pallet Jack.

Plano, Tx, Us

Red Cross Certified WSIRed Cross Certified LifeguardLead and trained a team of instructors at the Plano Aquatic Center for the city's Learn to Swim program. Was an escalation point/resource for customers and worked to incorporate their feedback. Would administer testing to ensure that students were gaining the necessary skills for their course.

Music

High School Diploma