Thomas Sherwin Email & Phone Number

Melville, New York

Maintain Installation, Configuration, and User Guides for high-end production printers

Bethpage, New York

Develop, troubleshoot, implement and document processes to develop international specification-based Interactive Electronic Technical Manuals (including conversion to PDF for hardcopy generation).Develop and document perl scripts for various bulk data updates, from simple word/phrase substitution to complex data transformation.Research and prepare Rapid Action Changes for product publications.Responsible for coordinating publications change estimates with contracts/finance department (in many cases, also performing the estimates).Test/validate and document use of various software packages used in the development of Interactive Electronic Technical Manuals.Proofread/Quality Assurance check documents to verify correct incorporation of technical data into documents.

Long Island, New York

Resumed writing duties for Nortel Networks during one year contract period.Contracted by Long Island Crisis center to develop a single-source database to store various self-delp organizations and make that data available to all computer systems on the small office network. Also acted as Internet webmaster for three years.

Bohemia, Long Island, Ny

Developed, edited and maintained paper and online documentation for various end users.Wrote and maintained ISO 9000 documentation for Information Development department. This included writing and maintaining several web pages for corporate Intranet.Wrote various acquisition and procedure proposals (for upper management).Acted as Intranet webmaster (HTML authoring, CGI programming with perl, access to ODBC and flat file databases).Managed other Information Developers in the department.