Thomas Steele Email & Phone Number

Continuing to advise and support clients with their EAM journey be it full implementation, or driving business enhancements with existing user base through continuous improvement iniciatives. Driving implementation delivery quality and governance.

London, United Kingdom

End-to-end project implementation of Hexagon (formerly Infor) EAM from initial scope and design through to test and implementation. Product build and configuration. Advanced reporting and integration to third parties ERP/Financial systems.Functional requirements gathering, business process mapping and data migration strategy. Core industry knowledge.

London, United Kingdom

Functional Stream Lead for Asset Care & Management. Responsible for the delivery of Infor EAM to Engineering, Technical Service and Facilities Management department as part of a Cloud Based, single sign-on ERP solution.Responsible for overseeing the project life-cycle from confirming business requirements, design & build through to testing and roll-out of.

London, United Kingdom

Working in the Technical Services department on driving greater efficiency through implementing more efficient work practices, as well as benchmarking the department against key competitors in order to evaluate its future departmental strategy.

London, United Kingdom

Working on Data, CRM and loyalty project within the Retail Marketing Team. Digital Communications.

Hartford, Cheshire

Working in Product Delivery, my main role was to set up an effective audit process to collect linen stock records across our 180 parcs and reconcile figures with in house records as well as supplier records. The main objective was to manage stock across parcs more effectively, and ensure the season’s orders fell within the £1.2m budget. The project.

Northwich

Mainly continuing on from my position from last summer. Also, I have also been involved in the launch of a new customer feedback system which is integrated into the company website. My main role is to provide brand responses when appropriate and to address negativity so as to retain customers. Building from this, I also work with social media interactions.

Northampton, United Kingdom

I was involved in developing the financial side of this relatively young charity. Processing donations and ensuring therapists were paid were my main functions. This role required the preparation of accounts for annual audit, as well as dealing with HMRC Giftaid claims.As a charity, transparency and a strong paper trail had to be ensured.

• My main role at Holidaybreak was analysing negative feedback produced from post-holiday questionnaires and pro-actively addressing the issues with customers so as to retain their business and encourage repeat bookings..
• Experience with live booking systems
• Dealing direct with customers regarding queries/complains
• Cash transactions
• Weekly reporting and analysis of comprehensive data
• Managing team workloads to ensure targets are met

• Working accross Settlements & Corporate Action (SCA) and Client Account Administration (CAA) I have an indepth experience in collective funds, capital gains tax and dividend distribution. I was responsible for.
• Responsible for daily reporting to management staff
• Creation & distribution of Investment management reports
• Training new employees on internal processes & systems
• Processing customer withdraws/re-investment instructions
• Dealing with collective funds and dividend distribution

Bsc Economics With Spanish, Economics, First Class Honours

Activities and Societies: Hispanic Society Treasurer

Economics, Economía, 9,1

Year spent abroad studying economics modules in Spanish to develop both Economic knowledge and language skills

Economics, A Levels: Maths (A), Economics (A), Business Studies (A), Spanish (A*), General Studies (A*)