Thomas Wagner Email & Phone Number

Manassas, Virginia

• Investigate workers' compensation claims and determine eligibility for benefits • Manage claims by clearly and accurately documenting work flow throughout the life of a claim in accordance with company standards and expectations• Interface and collaborate with physicians, nurses, attorneys and other parties to progress claims efficiently• Determine potential exposure and establish reserves on claim files• Have knowledge of federal and state regulations for multiple jurisdictions to ensure compliance

Blacksburg, Va

• Conduct interviews with high-level university officials and staff administration• Author articles for the highly accredited Virginia Tech news outlet (publications upon request)• Prepare shoot sites to capture and process realistic images as dictated by individual assignments• Work proactively under minimal supervision

Woodbridge, Va

• Interface directly with clients to understand their unique requirements• Ensure the prompt delivery of information necessary to facilitate client needs• Certify document accessibility to all insurance adjusters • Assemble and prepare insurance packages for client distribution• Optimize and maintain parcel services tracking spreadsheet