Thomas Wagner Email & Phone Number

Manassas, Virginia

• Investigate workers' compensation claims and determine eligibility for benefits
• Manage claims by clearly and accurately documenting work flow throughout the life of a claim in accordance with company standards and expectations
• Interface and collaborate with physicians, nurses, attorneys and other parties to progress claims efficiently
• Determine potential exposure and establish reserves on claim files
• Have knowledge of federal and state regulations for multiple jurisdictions to ensure compliance

Blacksburg, VA

• Conduct interviews with high-level university officials and staff administration
• Author articles for the highly accredited Virginia Tech news outlet (publications upon request)
• Prepare shoot sites to capture and process realistic images as dictated by individual assignments
• Work proactively under minimal supervision

Woodbridge, VA

• Interface directly with clients to understand their unique requirements
• Ensure the prompt delivery of information necessary to facilitate client needs
• Certify document accessibility to all insurance adjusters
• Assemble and prepare insurance packages for client distribution
• Optimize and maintain parcel services tracking spreadsheet