Thomas I. Email & Phone Number
@worldpay.com
LinkedIn matched
Who is Thomas I.? Overview
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Thomas I. is listed as Product Support Specialist at MerchantE, a company with 101 employees, based in Cumming, Georgia, United States. AeroLeads shows a work email signal at worldpay.com and a matched LinkedIn profile for Thomas I..
Thomas I. previously worked as Client Services Level 2 at Bold Integrated Payments and Client Service Representative at Paya. Thomas I. holds Bachelor Of Information Technology, Computer Science from American Intercontinental University.
Email format at MerchantE
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AeroLeads found 1 current-domain work email signal for Thomas I.. Compare company email patterns before reaching out.
About Thomas I.
I have spent many years in the credit card processing industry and have excelled in many different positions throughout the years. Although I enjoyed working in an ever evolving industry, I would like to explore opportunities in other industries. My passions include cars, networking, security and computers. All of these components are forever integrated in the auto industry and will change how we use and interact with personal and public transportation. My ideal job would be to become proficient in troubleshooting hardware, software and security problems for the consumer. I am currently A+ certified and will pursue a network or security certificate. If such a position is available, please contact me via email or phone. I am willing to travel, however will not relocate at this time.
Listed skills include Troubleshooting, Technical Support, Management, Leadership, and 17 others.
Thomas I.'s current company
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Thomas I. work experience
A career timeline built from the work history available for this profile.
Client Services Level 2
Client Service Representative
Client Services
Technical Support
Help Desk Specialist
Technicial Support
Technical Support Representative
Key AccomplishmentsCreated a credit card machine procedural training manual.Provided after hours technical support on a rotating basis.Recognized by management for providing exceptional technical and customer service support. Was the lead technical support representative and trained peers with troubleshooting skills.
Technical Support Representative - Level 2 Support
Providing tier 2 technical support to national, grocery and petroleum merchants. Troubleshoot and escalate issues with point of sale and third party VAR equipment and strive to resolve most issues the same day.
Technical Support Representative - Level 1 Support
Provided technical and troubleshooting support to both regional and national account clients,. inform merchants of updated policies and procedures regarding credit card processing, identify, research, and resolve technical problems. Maintain a strong customer rapport and timely communications. Install and configure application software.Key.
Sales Support Representative
Supported field representatives via phone queue and resolve technical issues. Conducted customer service calls to inform clients of new services and promotions. Was a liaison with our partnership banks and assisted with resolving any internal issues. Key AccomplishmentsResponded to and resolved most technical support calls within 2 hours. Was a liaison.
Technical Support Analyst
Coordinated with level two analysts to troubleshoot advanced problems and ensure the resolution of customer and database problems within 48 hours. Provided after-hours phone support on a rotating basis by responding to client emergency calls. Ensured complete client satisfaction with the resolution. Key AccomplishmentsAppointed to provide first contact.
Colleagues at MerchantE
Other employees you can reach at merchante.com. View company contacts for 101 employees →
Srikar K
Colleague at MerchanteNew York City Metropolitan Area, United States
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JB
Jessica Barclay, Mba
Colleague at MerchanteAtlanta Metropolitan Area, United States
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EB
Erica Bowman
Colleague at MerchanteAtlanta, Georgia, United States, United States
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TC
Tom Cwik
Colleague at MerchanteSt Petersburg, Florida, United States, United States
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KW
Kimberly Wyatt
Colleague at MerchanteAtlanta, Georgia, United States, United States
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WN
Woodlair Nosy
Colleague at MerchanteAtlanta, Georgia, United States, United States
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JA
Janet Alholwany
Colleague at MerchanteDecatur, Alabama, United States, United States
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DH
Darneisha Hill
Colleague at MerchanteStone Mountain, Georgia, United States, United States
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PS
Paula Sanz
Colleague at MerchanteMarietta, Georgia, United States, United States
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DW
Demetrice Williams
Colleague at MerchanteEllenwood, Georgia, United States, United States
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Thomas I. education
Bachelor Of Information Technology, Computer Science
Aa Degree.
Frequently asked questions about Thomas I.
Quick answers generated from the profile data available on this page.
What company does Thomas I. work for?
Thomas I. works for MerchantE.
What is Thomas I.'s role at MerchantE?
Thomas I. is listed as Product Support Specialist at MerchantE.
What is Thomas I.'s email address?
AeroLeads has found 1 work email signal at @worldpay.com for Thomas I. at MerchantE.
Where is Thomas I. based?
Thomas I. is based in Cumming, Georgia, United States while working with MerchantE.
What companies has Thomas I. worked for?
Thomas I. has worked for Merchante, Bold Integrated Payments, Paya, Priority Payment Systems, and Fis.
Who are Thomas I.'s colleagues at MerchantE?
Thomas I.'s colleagues at MerchantE include Srikar K, Jessica Barclay, Mba, Erica Bowman, Tom Cwik, and Kimberly Wyatt.
How can I contact Thomas I.?
You can use AeroLeads to view verified contact signals for Thomas I. at MerchantE, including work email, phone, and LinkedIn data when available.
What schools did Thomas I. attend?
Thomas I. holds Bachelor Of Information Technology, Computer Science from American Intercontinental University.
What skills is Thomas I. known for?
Thomas I. is listed with skills including Troubleshooting, Technical Support, Management, Leadership, Call Centers, Customer Support, Customer Service, and Microsoft Excel.
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