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Thomas Elling Email & Phone Number
Managing Director - West Africa
at
Hapag-Lloyd AG
1 work email found
@hapag-lloyd.com
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✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Managing Director - West Africa
Location
Marseille, Provence-Alpes-Côte d'Azur, France
Company size
Who is Thomas Elling? Overview
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Quick answer
Thomas Elling is listed as Managing Director - West Africa at Hapag-Lloyd AG, a company with 14635 employees, based in Marseille, Provence-Alpes-Côte d'Azur, France. AeroLeads shows a work email signal at hapag-lloyd.com and a matched LinkedIn profile for Thomas Elling.
Thomas Elling previously worked as Vice President - Global Head of Customer Care (Customer Experience) at Cma Cgm and Global head of Customer Experience at Hapag-Lloyd Ag. Thomas Elling holds Bachelor Of Business Administration (B.B.A.), International Business from Copenhagen Business School.
Company email context
Email format at Hapag-Lloyd AG
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{first_initial}{last}@hapag-lloyd.com
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AeroLeads found 1 current-domain work email signal for Thomas Elling. Compare company email patterns before reaching out.
Profile bio
About Thomas Elling
As a seasoned executive with over two decades of experience in global customer care, sales, and commercial excellence, I have consistently driven transformative initiatives across various regions and industries. Currently serving as the Vice President and Global Head of Customer Care at CMA CGM, I lead efforts to enhance customer experience on a global scale. My tenure at Hapag-Lloyd AG as the Global Head of Customer Experience saw me spearheading multiple corporate programs, including customer insights, NPS, and service transformations, significantly improving customer satisfaction and operational efficiency.My career includes pivotal roles such as Global Head of Revenue Management and Customer Relationship Management, and Head of Sales & Customer Service for Asia at Hapag-Lloyd, where I managed commercial responsibilities and led high-performing teams. At United Arab Shipping Company Ltd., I oversaw sales across 21 countries, achieving remarkable growth and market share expansion.During my time at Maersk Line, I held various leadership positions, including Head of Sales for Saudi Arabia, Bahrain & Yemen, where I achieved top global rankings in growth and productivity. My expertise in designing and implementing sales incentive programs and commercial excellence initiatives has consistently delivered outstanding results.With a strong background in strategic transformation, performance management, and customer service excellence, I am dedicated to driving growth, enhancing customer satisfaction, and leading high-impact initiatives that contribute to organizational & customer success.Key skills includes digital transformation to improve customer experience and optimize internal processes and workflows, strategic planning for commercial functions, implementation excellence with focus on service applications, call centre optimizations, CRM system, organizational transformations et.
Listed skills include Change Management, Sales Management, Logistics, Supply Chain Management, and 17 others.
Current workplace
Thomas Elling's current company
Company context helps verify the profile and gives searchers a useful next step.
Hapag-Lloyd Ag
13 roles · 26 years
Thomas Elling work experience
A career timeline built from the work history available for this profile.
Vice President - Global Head Of Customer Care (Customer Experience)
CurrentFunctional and direct leadership and oversight of 9.000 employees across a distributed environment of service centres, country organizations, regional structures and head-office. Overall responsible for customer experience, all functional processes and organizational improvements.Experience with digital processes and transformations, organizational design.
Feb 2023 - Present
Global Head Of Customer Experience
Heading up the global customer experience team with focus on sales excellence, customer service excellence, customer quality development and commercial academy education. Responsible for running multiple corporate commercial development programs such as customer insights, NPS, commercial education programs, customer service transformations (implementation.
Nov 2019 - Jan 2023
Global Head Of Revenue Management And Customer Relationship Management
Jul 2019 - Nov 2021
Head Of Sales & Customer Service - Region Asia
Commercial responsibility for Asia for Hapag-Lloyd.
Jun 2018 - Jul 2019
Head Of Sales & Customer Service - Region Middle East
May 2017 - Jun 2018
Assistant Vice President - Sales & Marketing - Middle East, Isc And Sub-Sahara Africa.
Head of sales across 21 countries from West Africa, East Africa, Middle East and Indian Subcontinent. Board Director for UASAC Iraq
Feb 2014 - May 2017
Head Of Sales - Saudi Arabia, Bahrain & Yemen
Head of Sales for Maersk Line (CCO) (Fortune 500 company) in Saudi Arabia, Bahrain & Yemen. Have brought the Sales organisation under my responsibility to be the highest performing team in Maersk Line globally. This includes some of the following achievements:A) #1 globally in Maersk Line for growth in profit and volume (22% and 43% growth respectively)B).
Feb 2011 - Jan 2014
Senior General Manager
Senior General Manager at Sales Excellence function in Maersk Line. Responsible for develping and implementing a range of sales excellence programs across the Maersk Line's global Sales Organisation.
Jan 2010 - Feb 2011
General Manager
Implementation of a range of strategic transformation initiatives for Maersk Line's global commercial setup under the portfolio of Maersk Line's well known StreamLINE initiative. Designed and implemented a performance and coaching structure as well as contribution to standardised organisational blueprints. Responsible for implementation teams for.
Jul 2008 - Jan 2010
Assistant General Manager
Sales Process Implementation and standardisation, Sales Management review and optimisation
Aug 2006 - Aug 2008
Business Intelligence - Marketing & Sales
Responsible for implemetation and change management aspects of management decision systems and processes for Sales & Marketing in Novozymes A/S (5000 employees global leader in Biotech)
Aug 2002 - Jul 2006
Knowledge Mangager
2000 - 2002
~2 yrs
Team & coworkers
Colleagues at Hapag-Lloyd AG
Other employees you can reach at hapag-lloyd.com. View company contacts for 14635 employees →
CL
Charlotte Leube
Colleague at Hapag-Lloyd AgGermany, Germany
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MK
Matthias Karkosch
Colleague at Hapag-Lloyd AgDüsseldorf, North Rhine-Westphalia, Germany, Germany
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TV
Teri Vaughn
Colleague at Hapag-Lloyd AgHouston, Texas, United States, United States
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UL
Urszula Lewandowska
Colleague at Hapag-Lloyd AgGdansk Metropolitan Area, Poland
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EK
Elif Kiliç
Colleague at Hapag-Lloyd AgTürkiye, Turkey
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PS
Prathamesh Sawant
Colleague at Hapag-Lloyd AgThane, Maharashtra, India, India
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MK
Milind Kanvinde
Colleague at Hapag-Lloyd AgMumbai, Maharashtra, India, India
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MD
Michael De Rooij
Colleague at Hapag-Lloyd AgThe Randstad, Netherlands, Netherlands
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KE
Khaled Elgamal
Colleague at Hapag-Lloyd AgJeddah, Makkah, Saudi Arabia, Saudi Arabia
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SR
Suyanti Rosalida
Colleague at Hapag-Lloyd AgIndonesia, Indonesia
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Charlotte Leube
Colleague at Hapag-Lloyd AgGermany, Germany
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MK
Matthias Karkosch
Colleague at Hapag-Lloyd AgDüsseldorf, North Rhine-Westphalia, Germany, Germany
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TV
Teri Vaughn
Colleague at Hapag-Lloyd AgHouston, Texas, United States, United States
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UL
Urszula Lewandowska
Colleague at Hapag-Lloyd AgGdansk Metropolitan Area, Poland
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EK
Elif Kiliç
Colleague at Hapag-Lloyd AgTürkiye, Turkey
View →
PS
Prathamesh Sawant
Colleague at Hapag-Lloyd AgThane, Maharashtra, India, India
View →
MK
Milind Kanvinde
Colleague at Hapag-Lloyd AgMumbai, Maharashtra, India, India
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MD
Michael De Rooij
Colleague at Hapag-Lloyd AgThe Randstad, Netherlands, Netherlands
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KE
Khaled Elgamal
Colleague at Hapag-Lloyd AgJeddah, Makkah, Saudi Arabia, Saudi Arabia
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SR
Suyanti Rosalida
Colleague at Hapag-Lloyd AgIndonesia, Indonesia
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3 education records
Thomas Elling education
Bachelor Of Business Administration (B.B.A.), International Business
Copenhagen Business School
Master Of Business Administration (Mba), Business/Managerial Economics
Aarhus University
High School, Mathematics
Randers Amts Gymnasium
FAQ
Frequently asked questions about Thomas Elling
Quick answers generated from the profile data available on this page.
What company does Thomas Elling work for?
Thomas Elling works for Hapag-Lloyd AG.
What is Thomas Elling's role at Hapag-Lloyd AG?
Thomas Elling is listed as Managing Director - West Africa at Hapag-Lloyd AG.
What is Thomas Elling's email address?
AeroLeads has found 1 work email signal at @hapag-lloyd.com for Thomas Elling at Hapag-Lloyd AG.
Where is Thomas Elling based?
Thomas Elling is based in Marseille, Provence-Alpes-Côte d'Azur, France while working with Hapag-Lloyd AG.
What companies has Thomas Elling worked for?
Thomas Elling has worked for Hapag-Lloyd Ag, Cma Cgm, United Arab Shipping Company Ltd., Maersk Line, and Novozymes A/S.
Who are Thomas Elling's colleagues at Hapag-Lloyd AG?
Thomas Elling's colleagues at Hapag-Lloyd AG include Charlotte Leube, Matthias Karkosch, Teri Vaughn, Urszula Lewandowska, and Elif Kiliç.
How can I contact Thomas Elling?
You can use AeroLeads to view verified contact signals for Thomas Elling at Hapag-Lloyd AG, including work email, phone, and LinkedIn data when available.
What schools did Thomas Elling attend?
Thomas Elling holds Bachelor Of Business Administration (B.B.A.), International Business from Copenhagen Business School.
What skills is Thomas Elling known for?
Thomas Elling is listed with skills including Change Management, Sales Management, Logistics, Supply Chain Management, Management, International Logistics, Shipping, and Performance Management.
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