Communicate effectively with players, primarily VIPs, via live chat and email through Zendesk. Assist with any issues they may be having with their accounts, such as restrictions, promotions, verification, etc. Consistently meeting a 75 daily solves requirement during peak season.Promote DraftKings’ brand through communication skills with players, while providing expert knowledge of the company and its vast variety of products.

Created engaging social media content to grow audience on platforms like Facebook, Instagram, and Pinterest. Conducted market research to gain insights for content creation and optimized Klaviyo email campaigns.Assisted in managing and optimizing the Shopify store, including product listing, inventory, and order fulfillment.Conducted market research to identify trends, target audience preferences, and competitor strategies, providing valuable insights for content creation and campaign planning.

Attended to customer’s needs in the pro shop, scheduled tee times, responded to phone calls, organized leagues by using league management software, as well as Microsoft Excel. Frequently worked the bar by serving customers food and drinks whenever needed.

Performed a variety of outdoor tasks, such as repairing tee boxes, raking bunkers, trimming, and mowing, as well as other general grounds keeping tasks asked of me.

Greeted gym members when they entered, taking their information and helping kept the area clean, wiping down equipment, doing laundry, putting weights back on the racks, etc.

Recorded statistics using computer programs for NCAA Division III sports, such as lacrosse, soccer, volleyball, baseball, softball, field hockey, and basketball.

Helped support MENTOR’s outreach to and recognition of corporate and foundation partners, while supporting key cultivation activities for new and prospective partners. Leveraged a variety of other skills such as social media communication, research, design, data collection and analysis, writing and copyediting, project management, and coordination.

Worked up front as a cashier, while dealing with the general public and their needs. Bagged groceries, retrieved carts, as well as other tasks asked of me.