Thomas Dutra

Thomas Dutra Email and Phone Number

Licensing Associate @ DraftKings Inc.
Boston, MA, US
Thomas Dutra's Location
Greater Boston, United States
About Thomas Dutra

Graduate of Wheaton College (MA) with a bachelor’s degree in business and management, and a minor in United States economics. Customer Experience Associate for DraftKings Inc.

Thomas Dutra's Current Company Details
DraftKings Inc.

Draftkings Inc.

View
Licensing Associate
Boston, MA, US
Website:
draftkings.com
Employees:
5376
Thomas Dutra Work Experience Details
  • Draftkings Inc.
    Licensing Associate
    Draftkings Inc.
    Boston, Ma, Us
  • Draftkings Inc.
    Customer Experience Associate
    Draftkings Inc. Jul 2021 - Present
    Boston, Massachusetts
    Communicate effectively with players, primarily VIPs, via live chat and email through Zendesk. Assist with any issues they may be having with their accounts, such as restrictions, promotions, verification, etc. Consistently meeting a 75 daily solves requirement during peak season.Promote DraftKings’ brand through communication skills with players, while providing expert knowledge of the company and its vast variety of products.
  • Draftkings Inc.
    Vip Knowledge Management & Training Intern
    Draftkings Inc. Apr 2024 - Aug 2024
    Boston, Massachusetts
  • Draftkings Inc.
    Cx Knowledge Management & Training Intern
    Draftkings Inc. May 2023 - Aug 2023
    Boston, Massachusetts
  • Green Garden Products Llc
    Digital Marketing Intern
    Green Garden Products Llc Dec 2020 - Feb 2021
    Norton, Massachusetts
    Created engaging social media content to grow audience on platforms like Facebook, Instagram, and Pinterest. Conducted market research to gain insights for content creation and optimized Klaviyo email campaigns.Assisted in managing and optimizing the Shopify store, including product listing, inventory, and order fulfillment.Conducted market research to identify trends, target audience preferences, and competitor strategies, providing valuable insights for content creation and campaign planning.
  • Londonderry Country Club
    Proshop Attendant
    Londonderry Country Club May 2018 - Aug 2020
    Londonderry, New Hampshire
    Attended to customer’s needs in the pro shop, scheduled tee times, responded to phone calls, organized leagues by using league management software, as well as Microsoft Excel. Frequently worked the bar by serving customers food and drinks whenever needed.
  • Londonderry Country Club
    Groundskeeper
    Londonderry Country Club May 2018 - Aug 2018
    Londonderry, New Hampshire
    Performed a variety of outdoor tasks, such as repairing tee boxes, raking bunkers, trimming, and mowing, as well as other general grounds keeping tasks asked of me.
  • Wheaton College (Ma) Athletics
    Fitness Center Monitor
    Wheaton College (Ma) Athletics Aug 2018 - Mar 2020
    Norton, Massachusetts
    Greeted gym members when they entered, taking their information and helping kept the area clean, wiping down equipment, doing laundry, putting weights back on the racks, etc.
  • Wheaton College (Ma) Athletics
    Sports Statistician
    Wheaton College (Ma) Athletics Aug 2017 - Mar 2020
    Norton, Massachusetts
    Recorded statistics using computer programs for NCAA Division III sports, such as lacrosse, soccer, volleyball, baseball, softball, field hockey, and basketball.
  • Mentor National
    Development Intern
    Mentor National Sep 2019 - Dec 2019
    Boston, Massachusetts
    Helped support MENTOR’s outreach to and recognition of corporate and foundation partners, while supporting key cultivation activities for new and prospective partners. Leveraged a variety of other skills such as social media communication, research, design, data collection and analysis, writing and copyediting, project management, and coordination.
  • Shaw'S Supermarkets
    Grocery Cashier
    Shaw'S Supermarkets Aug 2016 - Jan 2019
    Londonderry, New Hampshire
    Worked up front as a cashier, while dealing with the general public and their needs. Bagged groceries, retrieved carts, as well as other tasks asked of me.

Thomas Dutra Skills

Customer Service Social Media Nonprofit Organizations Writing Data Entry Research Project Management Microsoft Office Microsoft Powerpoint Fundraising

Thomas Dutra Education Details

Frequently Asked Questions about Thomas Dutra

What company does Thomas Dutra work for?

Thomas Dutra works for Draftkings Inc.

What is Thomas Dutra's role at the current company?

Thomas Dutra's current role is Licensing Associate.

What schools did Thomas Dutra attend?

Thomas Dutra attended Wheaton College Massachusetts, College For Social Innovation, Londonderry High School.

What skills is Thomas Dutra known for?

Thomas Dutra has skills like Customer Service, Social Media, Nonprofit Organizations, Writing, Data Entry, Research, Project Management, Microsoft Office, Microsoft Powerpoint, Fundraising.

Who are Thomas Dutra's colleagues?

Thomas Dutra's colleagues are Georgi Karavasilev, Joseph Ballaro, Denny Liu, Dean Melonides, Konstantin Avramov, Eric Guy, Movies Flixo.

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