Thomas Ryan Email & Phone Number

Chicago

• Founder and Principal Technology Executive with full responsibility for all RFPs, SOWs, proposals, negotiations, roadmaps, milestones, delivery, and go-live. Hires and directs all Technology Managers, Project Managers.
• Clients include City of Chicago, Law Firms, Professional Services, Distributors, Charitable Organizations, Insurance, and Consulting.
• Technology initiatives include migration to Cloud and hybrid solutions.
• Plans and delivers facility move projects including datacenter and communication planning.
• Delivers software rollout projects including ERP, CRM, and LOB solutions.
• Manages strategies for clients with diverse environments including Macintosh, Windows, and multiple mobile operating systems using standard productivity applications.

• Member of the SAP Web Application Server Product Marketing team. Led international Product Management team located in USA and Germany including events in Australia, Austria, Spain, and Brazil.Coordinated Product.
• Member of team which created strategic technology plans.
• Fully responsible for creating and presenting SAP strategic web technology and transition plans to customers.
• Worked with Lighthouse customers to craft personalized SAP NetWeaver strategies and plans.
• Created and executed Product Marketing Plan for SAP Web AS including Product Positioning & Messaging, Field Outreach, Partner Relationship Management, Event Participation and Market Analysis.
• Improved understanding within SAP of technological and sales opportunities.

Tampa/St. Petersburg, Florida Area

• Member of team which created strategic technology plans. Accountable for the creation and presentation to customers of the well received SAP strategic web technology and transition plans. Worked with Lighthouse.

San Francisco Bay Area

• Created Reference customer program and list. Implemented methods to channel customer feedback to development team and ensure appropriate response.
• Planned, implemented and participated in events by SAP ITS team at SAP Tech Ed, ASUG events, and Sapphire, including international events in Australia, Austria, Spain and Brazil.

Greater Chicago Area

• Co-Editor of SAP’s most popular technical Internet class. Taught TTT and quality assurance teaches of class with customers to improve the next version. It became the second most profitable technical session.
• ITS Keynote presenter at 1999, 2000, and 2001 SAP Technical Education Conference.

Greater Chicago Area

• Member of Team tasked to evangelize and use leading edge technology and products to enhance clients use and interaction with SAP systems.
• As Lead SAP ITS technical consultant responsible for knowledge transfer and mentoring new consultants, handled de-escalation of customer crisis situations and resolved problems.
• Consulted with worldwide customers to implement SAP internet solutions without 3rd party software or resources, demonstrating high RIO on existing investment using SAP technology..

• Gained comprehensive experience planning and implementing IT and Internet resources, applications and infrastructure across business areas and system planning, management, and user support.
• Business Technology Representative at the ICA Supercomm Expo in Anaheim CA. Presented "Business Use of the Internet" describing process of moving business to the internet.
• Planned and implemented Internet presence resulting in the second most popular site on the web at the time.

Designed, engineered and maintained large heterogeneous network supporting IP, AppleTalk, IPX/SPX and SNA supporting Macintosh, PC and AS/400 systems. This network encompassed all aspects of the business for a premier multimedia company that included publishing, catalog, online and video that included on demand web streaming and other bandwidth intensive.

Oak Brook, Illinois

Support and Network DesignOffice and systems planning experience for 6 Midwest region offices. Business process experience in financial and commercial real estate industry segments.

Park Ridge, Illinois

Consultant with Business Trak Software customization and implementation team. Extensive field travel and customer interaction to support sales team as a product specialist. Team leadership role in the development of custom training for customers/users.